Outlook Notification Centre - Emails won't open

Anonymous
2019-06-03T10:03:44+00:00

Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email. 

Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2020-02-11T01:46:58+00:00

    Same problem, running Win 10 Enterprise v. 1803, build 17134.1246, Outlook v.1908, build 11929.20562 CTR

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  2. Anonymous
    2020-02-07T13:26:52+00:00

    I have the same issue: mail opens in Outlook from the desktop alert popup (if I'm quick enough to click) but not from the notification bar. Clicking the item in notification bar only dismisses notification but the mail is not opened.

    Win10 Enterprise, v1809, OS build 17763.973

    Outlook version 1908

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  3. Anonymous
    2020-01-14T19:41:03+00:00

    I have the same Issue. NOTE: About a month ago when I clicked the notification it would open the email. Now it just cancels the notification when I click on it. Looks like Microsoft made a change to this, then pulled it back with the last update. It would be nice to have the option to Open or Hide the email upon clicking the notification. Thank you

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  4. Anonymous
    2019-09-04T13:53:00+00:00

    Hiya, 

    Is there a solution? I have the same problem. When I click on an Outlook toast notification from the notification centre it just dismisses the notification rather than opening the email. Very annoying ....

    I tried also to use another user profile in Windows 10 on the same machine but the issue remains. 

    Any ideas?

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  5. Anonymous
    2019-06-13T09:24:17+00:00

    Hello Lewis MacLennan,

    If you have any update on this, please feel free to let us know.

    Thanks and Regards,

    Ankita Vaidya

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