Outlook 2016 "open in new window" doesn't remember size

Anonymous
2018-09-15T16:41:11+00:00

Hi Everyone,

since yesterday my Outlook 2016 via Office 365 (64bit Version 1808 Build 10730.20102) does not remember the size of a new window opened -> e.g. Calendar or Tasks.

Everytime I resize it, close it and reopen it, it will open in a smaller Window on the wrong postion.

I have rebooted, started in Outlook in safe mode, disabled all Add-Ins and also reinstalled Office ... nothing helped.

This is really annoying and I need a fix for this.

Example:

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2018-10-07T02:28:17+00:00

    Hi Andy,

    Greetings and thank you for taking the time to reply. Sorry for delay my response since I was OOF in the past few days. Based on your suggestion, I have tested this feature in older version of Windows 10 Enterprise, verison 1709 (build 16299.309), which is released on 3/13/2018, and the Outlook client behaves the same way. 

    We sincerely appreciate your hard working and continued interest in Microsoft products during the whole process. If you have any other questions when using Office products in the future, we are always here to help you.

    Wish you a nice day.

    Best regards,

    Jennifer

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  2. Anonymous
    2018-10-02T10:23:35+00:00

    Hi Andy,

    Greetings. Sorry for delay my reply and I have report this issue to our related team and also I have done more test in other older version of Outlook, including the latest version, the answer is the Outlook client always behaves the same way.

    Given this situation, we think it is a normal behavior for Outlook and our related team also recommend you to share and submit this peoblem in Outlook for Windows UserVoice forum as it always like this, the feedback you submit in the forum is directly reviewed by our developers. Your feedback is the motivation of the improvement of our products. Sorry again for the inconvenience this issue has brought.

    Looking forward to your understanding. Wish you a nice day. 

    Regards,

    Jennifer

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  3. Anonymous
    2018-09-28T12:51:05+00:00

    Hi All,

    any news here ? I have to add that all Office Applications now show this behavior and don't remember the size and position. It happens in Excel, Word and Powerpoint, too ... 

    Please escalate this as it used to work fine. Someone must have added a bug in the code and now we have to face those consequences.

    Thanks

    Andy

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  4. Anonymous
    2018-09-20T09:30:51+00:00

    Hi Andy,

    Greetings. Since I can reproduce this "issue" in the latest version of Outlook and other older version of Outlook client, also, you have tried to start Outlook in safe mode, disabled all Add-Ins and also reinstalled Office but this "issue" persists.

    Meanwhile, there is no official documents mentioned that Outlook is supposed to remember the size and position when opening a new window and no Official documents mentioned hwo to set to let Outlook to do so.

    For this concern, we think it will be better if there is an option to set Outlook to remember the size of the new opening window. 

    In addtion, as you mentioned this feature work well before and it doesn't work now. If possible and you can set Outlook work to remember the size and position in a different PC, it will be highly appreciated if you can send us a small video about this and I will consult this issue with our senior engineer and help you further to troubleshoot this issue. 

    Moreover, please allow me to explain you the reason for mark my post as an answer is to help other community members who have the same concerns can easily found the answer and workaround about this issue. I sincerely apologize for the inconvenience this issue has brought.

    Thanks for your understanding. 

    Regards,

    Jennifer

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  5. Anonymous
    2018-09-20T07:59:51+00:00

    Hi Andy,

    Thank you for your submitting your feedback to us. Your feedback will help us know which feature is important to you. We highly appreciate your continued interest in Microsoft products and services. Microsoft is committed to improving our products to provide you a better user experience. 

    Best regards,

    Jennifer

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