Outlook calendar 'changes' appointment into a meeting after editing.

Anonymous
2018-04-22T14:28:40+00:00

Outlook Calendar in MS Office Professional Plus 2016 (version 1803). Hello, this problem has just started (Friday 20/4) ... If I click and drag an appointment (diary entry) to move it on iPhone in iOS Mail app, it turns the appointment into a meeting and wants to send attendees an email. I'm the only attendee as I created what is basically a diary entry (appointment). So I get notifications that a 'meeting' has changed AND I get an email. It's crazy. It's all ok when I use the Office Outlook app on PC so it could be an issue with iOS??? It syncs all the appointments back to Outlook as meetings so I have to clear notifications and emails on PC and iPhone. Please help me to fix this as it's very annoying. Thank you very much....

Outlook | Web | Outlook.com | Calendar

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  1. Anonymous
    2018-04-25T17:23:07+00:00

    Sorry. Here is the first screenshot mentioned:

    Second one:

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  2. Anonymous
    2018-04-26T08:53:35+00:00

    Hello AJDempsey,

    Thank you very much for your cooperation.

    Based on the information we collected, this kind of problem could be related to some settings in your Outlook.com account or the mail application on your iPhone. To give you a better help, we will move this thread to Outlook.com category. Our related engineer will continue to help you check if the problem is related to the Outlook.com account. Your understanding is highly appreciated.

    Thanks,

    Barry

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  3. Anonymous
    2018-04-26T11:58:41+00:00

    Barry , Thank you again ... this is what I thought especially with the Skype name issue. Is there a link to any new question you have set up or will the engineer contact me through this question thread?

    Thanks so much and I look forward to getting a solution!!

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  4. Anonymous
    2018-04-26T12:08:20+00:00

    Barry, just so you know.... Since last week when the problem started, any appointment that I edited on my PC (via MS Office Outlook 2016 app) now appears on the Outlook for iPhone app as a meeting with the conflict we have noted with my two addresses being organizer and attendee. The event is lighter in colour than an appointment and has a dotted line around it. Does that make sense? Let me know if you need a screenshot. Thanks.

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  5. Anonymous
    2018-04-26T13:50:48+00:00

    Apple's built in calendar app is notoriously buggy when manipulating calendar items from Exchange. We tell our users to never ever do anything with a calendar item (except to look at it) in the native app in iOS. This has been the case for years.

    When we can we tell them to use the better Outlook for iOS app and then there are no issues with the calendar.

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