Outlook calendar 'changes' appointment into a meeting after editing.

Anonymous

Outlook Calendar in MS Office Professional Plus 2016 (version 1803). Hello, this problem has just started (Friday 20/4) ... If I click and drag an appointment (diary entry) to move it on iPhone in iOS Mail app, it turns the appointment into a meeting and wants to send attendees an email. I'm the only attendee as I created what is basically a diary entry (appointment). So I get notifications that a 'meeting' has changed AND I get an email. It's crazy. It's all ok when I use the Office Outlook app on PC so it could be an issue with iOS??? It syncs all the appointments back to Outlook as meetings so I have to clear notifications and emails on PC and iPhone. Please help me to fix this as it's very annoying. Thank you very much....

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80 answers

Anonymous

2018-04-25T15:39:30+00:00

Hi AJDempsey,

As you mentioned, the appointment you created is convert to a Skype for Business meeting when you edit it in the default mail app on your iPhone.

To find the root cause, please try creating a new appointment in Outlook for IOS application and see if the problem will persists. Also, please give us a screenshot of the appointment interface on your iPhone for analysis.

Thank you.

Barry
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Anonymous

2018-04-25T13:23:34+00:00

Hello AJDempsey,

Sorry for my misunderstanding. You can try using Outlook for IOS to check if it helps. We will keep monitor this thread and wait for your updates.

Thank you very much.

Regards,

Barry

Hello Barry, I have installed the Outlook for iOS app. I have a few 'events' that appear to be 'appointments' Most appear to be 'meetings', which means that I cannot edit them within the app. In a 'meeting' my email address/Outlook account is shown twice in a list; as 'organiser' AND 'attendee'. The 'attendee' address is my Microsoft account complete with photo and leads to my contact page. The 'organiser' address has this attached to it: '******@outlook.com/o=first organization/ou=exchange administration group(fydibohf23spdlt)/cn=recipients/cn=0006000083ea0f2f'.

It looks like there has become a confusion / conflict between my address as sender and recipient???

Again, this started last Friday but I ONLY EVER use 'New Appointment' and NEVER 'New Meeting'. So why is this happening??? Please help..... Thank you
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Anonymous

2018-04-25T09:57:40+00:00

Hello AJDempsey,

Sorry for my misunderstanding. You can try using Outlook for IOS to check if it helps. We will keep monitor this thread and wait for your updates.

Thank you very much.

Regards,

Barry
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Anonymous

2018-04-24T15:42:16+00:00

Hi AJ Dempsey,

Very thanks for your updates.

Since this problem still persists after you switch to Outlook for Mobile app, we recommend that you can also seek help from our Outlook for Mobile in-app support.

Meanwhile, we are highly appreciated that you share us any updates in the thread. Other users who encounter the same problem will benefit from your sharing.

Best Regards,

Barry

Barry, I don't use the Outlook for Mobile app (only the Outlook for PC app). On my phone I use the iPhone iOS in-built Calendar app. Thank you....
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Anonymous

2018-04-24T15:01:49+00:00

Hi AJ Dempsey,

Very thanks for your updates.

Since this problem still persists after you switch to Outlook for Mobile app, we recommend that you can also seek help from our Outlook for Mobile in-app support.

Meanwhile, we are highly appreciated that you share us any updates in the thread. Other users who encounter the same problem will benefit from your sharing.

Best Regards,

Barry
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