Outlook for Android Double Notifications

Anonymous

This has been a problem for quite some time that I've had on two different Android phones both with the Outlook app and Android 8 (Oreo). The problem is I get double notifications (the sound part of a notification) for EVERY email that arrives on my phone. On top of that, notifications are often delayed by minutes or hours and then all arrive in a stream of double notifications. People ask me what's wrong with my phone when it starts dinging for 20 seconds (it doesn't help that I have Mario themed notifications so it sounds like I'm on a real coin streak :)).

All other apps on my phone work properly - it's only the Outlook for Android app that causes this. This is a widespread issue with little or no real solutions to it out there that I can find. Everything seems to point to it being an Outlook issue, not an Android issue.

I've discovered that if I close the Outlook app on my phone (remove it from recent apps), then the double notifications stop. But as soon as I open the app again then they start again until I remove it from recent apps.

My phones that have had this problem are the Nexus 5X and now I have a OnePlus 5T. Both vastly different devices but the common thread is Android 8 and Outlook.

Please confirm that this widespread issue is in the queue for being fixed and provide a timeline for when I can expect my double notifications to stop. Fixing the delayed notifications would be great as well although I don't know for sure that's an Outlook problem.

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Anonymous

seems fixed on the newest update last April 24 Version 2.2.143. please confirm. thanks

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Anonymous

2018-11-08T14:27:14+00:00

seems fixed on the newest update last April 24 Version 2.2.143. please confirm. thanks

I am still getting this behavior. Samsung Galaxy S9+

Outlook Version 2.2.239

Android 8.0.0
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Anonymous

2018-11-09T17:21:00+00:00

Running 2.2.239 on Oreo 8.0, having the same issue. My workaround was do change the notifications for events & emails to Medium importance (no sound) for each of the 3 email accounts I have connected. Phone (and watch) still vibrate like crazy, but at least I don't have to keep my phone muted now.
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Anonymous

2018-12-03T14:23:18+00:00

When I receive the first new e-mail after having previously read mail, I hear one notification chime. If I receive another message before I've read that message (even if I've read it on a different computer), it chimes twice. If I receive another, three times, and so on.

Each time a message arrives, I hear one chime for every message that arrived since I last opened the Outlook app to read mail. Sometimes this can end up generating 20 or 30 chimes!

I have a similar issue and collegues of my have it as well for the Outlook Android app. Still not fixed. I never realised it was related to every message since opening the Outlook app. but since reading this I checked it and yes, this is indeed the case! Very anoying. I already deleted the app once in favor of the Samsung email client, but usage of Outlook is stimulated by our employer; they want everybody to use Outlook on their phone for company email. But if this keeps I will remove it again since it is extreme anoying.
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Anonymous

2018-12-04T16:06:17+00:00

Still not working for me either. I like the app better than others I have tried, so I just leave the New mail sound to "None." That way I can see the notifications, but don't have to listen to the constant dings.
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