iPhone and Outlook 365 contacts not syncing

Hi, I am an independent adviser trying to help you resolve your issue,

Please refer to the thread linked below where similar problem is discussed and has been resolved

=> https://answers.microsoft.com/en-us/msoffice/fo...

and also refer to the article linked below for troubleshooting calendar and contacts sync issues

=> https://support.office.com/en-us/article/can-t-...

If you need further assistance do let me know.

These articles do not apply to my problem.  I believe I have IMAP setups on the phone, but according to the articles, that would only sync email so they must be Exchange. I don't see how to find that out.  However, everything does sync.  And the first article deals with the opposite issue of mine.  That woman's Outlook contacts didn't sync from Outlook to the phone.

My issue is only one way - iPhone to Outlook, only for contacts made in the phone. Outlook to iPhone works fine for all.

As I said above:

When I make a calendar item it immediately syncs with my phone, regardless of whether I made the appointment on the phone or on the laptop in Outlook.

So there is no issue with my calendar or my email.

HOWEVER the same is not true with Contacts. 

1. Contacts I make or edit in Outlook on my laptop sync right away in the phone.
2. Existing contacts that originally came from Outlook that are edited on the phone sync right away in Outlook.
3. New contacts made in the phone do not sync.
4. If I edit the new iPhone contact in the iPhone it still won't sync.

So, to be clear, the phone and Outlook sync fine, except for one condition - if I make a contact in the phone or edit (in the phone) a contact that was made in the phone, they are not synced with Outlook.

Hello CBroda,

Sorry that didn't work, please refer to the thread linked below from apple community where users are facing similar problem

=> https://discussions.apple.com/thread/2737632

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Let me know if you need further assistance I'll be glad to help.

Still not germane to my issue.  I don't want to use iTunes to sync things.  I want a seamless, instantaneous sync like I get for everything from notes to calendar items to todo lists (through iPhone reminders) to contacts from Outlook to the phone.  

The only thing that isn't working is iPhone contact to Outlook.

So, thanks for your efforts, but I have come here because googling didn't help.  I am asking for someone from the Microsoft Outlook team to chime in here.  This has to be something with Microsoft Exchange.  Is there a one way setting I am missing somewhere?

This is intensely annoying as I am not able to create contacts in my phone while away from my laptop unless I remember which one I did and then add it again on the desktop version of Outlook.  All other thing sync perfectly.

 I am asking for someone from the Microsoft Outlook team to chime in here.

LOL!!!! You'll be waiting a very very very long time before you get that! LOL!!!

Quit using the iPhone's built in garbage app and use the Microsoft Outlook app. It is the supported app and you can get support from within the app from Microsoft.