iPhone and Outlook 365 contacts not syncing

Good morning all -

I have an iPhone and Outlook 365.  I use the iPhone native contacts / calendar / email apps.  I use Outlook on my laptop.  I use a live.com account for my calendar and contacts.  I do not use the Outlook app on my phone.

When I make a calendar item it immediately syncs with my phone, regardless of whether I made the appointment on the phone or on the laptop in Outlook.

HOWEVER the same is not true with Contacts. 

1. Contacts I make or edit in Outlook on my laptop sync right away in the phone.
2. Existing contacts that are edited on the phone sync right away in Outlook.
3. New contacts made in the phone do not sync.
4. If I edit the new iPhone contact it still won't sync.

What is going on and how can I fix this?  This is happening on two phones in my family.

Thanks for any help,

Chris

can anyone read the problem?  If I create a new contact on my iphone, it will not sync with outlook 365.  Edited contacts sync perfectly but not new ones. and any new contact made first in outlook syncs perfectly to Iphone contacts.

I had the same problem. I resolved this problem by taking the following steps:

1. Go to Settings on your iPhone.
2. Select Contacts.
3. Select Default Account.
4. Make sure the Default Account is set to Outlook.

Any new contacts created now will be created in Outlook Contacts by default. Existing contacts will not be automatically added to Outlook. However, you can import any contacts missing from Outlook by first exporting those contacts from iCloud,

I hope this helps!

Ron

Im dumping Microsoft. Going with Gmail. Done with playing games on this

all true.  just keep trying to get by.  it's all we've got.

Planned obsolescence at its finest!

This is what Big Tech wants.  Frustrate us to the point where we finally calculate that the amount of time spent trying to fix things is worth more than the cost of new equipment.  So you just cave in and buy new equipment.

Aside from enriching themselves, they also contribute to e-waste.  Most of us don't need the fancy new things found in new tech.  They don't care.