How to stop calendar notifications repeating every single minute

Anonymous
2017-10-04T09:38:03+00:00

I use the Outlook app for android App-version 2.2.19 (225) mainline.

When I have a meeting with a reminder 15 minutes before the meeting, I get a notification - this is OK. I then get a reminder 14 minutes before too - not OK. I then get another reminder 13 minutes before - not OK. This goes on. So unless I take action I get 15 notifications. Like most I have my phone in my pocket. I typically recognize the notification without taking my phone out of my pocket.

At least it should be configurable to have 1 or all 15 notifications. I would think most would like to have one notification per meeting.

Best

-thomas

[Moved from: Outlook.com /Calendars and tasks / Adding and managing tasks ]

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Anonymous
2018-04-17T20:12:41+00:00

Hello Everyone - This post is almost a year old now, and as we noticed some folks reporting this issue recently (July/Aug timeframe), we went back and looked if there is any such known issue or bug on our side, we didn't find any. Then we tried to reproduce it with current and older Android devices using latest Outlook app from the store - we were not able to reproduce it either.

So at this time, if you still see this issue with the latest version of Outlook app on your device, then please contact the in-app support for Outlook. Support gets latest logs from your device when you use in-app support, which helps in investigation of an issue. See instructions in this article: Get in-app help for Outlook for iOS and Android - We do want to investigate this issue for a possible fix, but we can only do that if you report it thru in-app support and then work with our Support team. Thank you! (post updated on 8/16/2018)

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  1. Anonymous
    2018-04-19T12:31:13+00:00

    On other thing.  I have found an (inconvenient) workaround.  Right after you dismiss the notification on Gear, click the power button on your phone once.  For me this appears to keep further reminder notifications to come.  I am not sure why just waking up the screen (no need to unlock) would allow the dismissal to get back to Outlook.  I am not sure what is happening at the OS level here.

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  2. Anonymous
    2018-04-17T21:25:40+00:00

    I did report this through support and after over a year in trying to get them to escalate (a similar issue previously), I have been successful and they acknowledge this is a KNOWN ISSUE.  However, they state that it may be quite awhile before this is resolved (several releases).

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  3. Anonymous
    2018-04-17T13:15:58+00:00

    Add me to the list has the never ending meeting notices come up

    Android 8.0 on Galaxy s9+, using version 2.2.131 (256)

    This is most certainly a widespread bug that needs to be addressed.

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  4. Anonymous
    2018-04-16T09:28:32+00:00

    I have the same issue. Extremley annoying!

    Why is the linked issue marked as completed? Issue apparentley not solved. That page also refers to somewhere else.

    What is happening?

    My setup:

    Phone: Samsung A5 (2016)

    Android: 7.0

    Outlook: Version 2.2.131 (256)

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