How to stop calendar notifications repeating every single minute

Anonymous
2017-10-04T09:38:03+00:00

I use the Outlook app for android App-version 2.2.19 (225) mainline.

When I have a meeting with a reminder 15 minutes before the meeting, I get a notification - this is OK. I then get a reminder 14 minutes before too - not OK. I then get another reminder 13 minutes before - not OK. This goes on. So unless I take action I get 15 notifications. Like most I have my phone in my pocket. I typically recognize the notification without taking my phone out of my pocket.

At least it should be configurable to have 1 or all 15 notifications. I would think most would like to have one notification per meeting.

Best

-thomas

[Moved from: Outlook.com /Calendars and tasks / Adding and managing tasks ]

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Anonymous
2018-04-17T20:12:41+00:00

Hello Everyone - This post is almost a year old now, and as we noticed some folks reporting this issue recently (July/Aug timeframe), we went back and looked if there is any such known issue or bug on our side, we didn't find any. Then we tried to reproduce it with current and older Android devices using latest Outlook app from the store - we were not able to reproduce it either.

So at this time, if you still see this issue with the latest version of Outlook app on your device, then please contact the in-app support for Outlook. Support gets latest logs from your device when you use in-app support, which helps in investigation of an issue. See instructions in this article: Get in-app help for Outlook for iOS and Android - We do want to investigate this issue for a possible fix, but we can only do that if you report it thru in-app support and then work with our Support team. Thank you! (post updated on 8/16/2018)

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  1. Anonymous
    2018-01-25T18:51:17+00:00

    Hi David,

    We understand that Outlook should notify you once for an incoming event in your calendar. Regarding your concern, can you check if the issue persist if you reinstall the Outlook app on your Android phone? Also, can you tell us any troubleshooting steps that you have tried so far?

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  2. Anonymous
    2018-01-25T15:15:15+00:00

    I'm having exactly the same problem for Android - like you say, every minute.

    I have tried resetting the account but to no avail.

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  3. Anonymous
    2017-12-14T17:06:11+00:00

    The notifications work properly on iOS.  Expected behavior: 15 minutes before the meeting (or desired alert) the screen lights up and makes a noise.  Here's what happens on android: 15 minutes before the meeting, the screen lights up. 14 minutes before the meeting the screen lights up, and so on.

    In both Operating systems, the notifications are updated every minute to reflect the countdown.  However, on Android, the OS seems to treat updates as new notifications.  Therefore, the screen lights up and the notification is moved to the top every minute.

    Thanks for the explanation. This explains the behavior I'm experiencing on my android phone. I would appreciate if it could work the same way as on iOS. I used an app which reads notifications aloud. It is practical to get information about an upcoming meeting without taking your phone out of your pocket. Unfortunately the notification gets repeated every minute with the present functionality

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  4. Anonymous
    2017-12-14T16:50:48+00:00

    The notifications work properly on iOS.  Expected behavior: 15 minutes before the meeting (or desired alert) the screen lights up and makes a noise.  Here's what happens on android: 15 minutes before the meeting, the screen lights up. 14 minutes before the meeting the screen lights up, and so on.

    In both Operating systems, the notifications are updated every minute to reflect the countdown.  However, on Android, the OS seems to treat updates as new notifications.  Therefore, the screen lights up and the notification is moved to the top every minute.

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    9 people found this answer helpful.
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