How to stop calendar notifications repeating every single minute

Anonymous
2017-10-04T09:38:03+00:00

I use the Outlook app for android App-version 2.2.19 (225) mainline.

When I have a meeting with a reminder 15 minutes before the meeting, I get a notification - this is OK. I then get a reminder 14 minutes before too - not OK. I then get another reminder 13 minutes before - not OK. This goes on. So unless I take action I get 15 notifications. Like most I have my phone in my pocket. I typically recognize the notification without taking my phone out of my pocket.

At least it should be configurable to have 1 or all 15 notifications. I would think most would like to have one notification per meeting.

Best

-thomas

[Moved from: Outlook.com /Calendars and tasks / Adding and managing tasks ]

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Anonymous
2018-04-17T20:12:41+00:00

Hello Everyone - This post is almost a year old now, and as we noticed some folks reporting this issue recently (July/Aug timeframe), we went back and looked if there is any such known issue or bug on our side, we didn't find any. Then we tried to reproduce it with current and older Android devices using latest Outlook app from the store - we were not able to reproduce it either.

So at this time, if you still see this issue with the latest version of Outlook app on your device, then please contact the in-app support for Outlook. Support gets latest logs from your device when you use in-app support, which helps in investigation of an issue. See instructions in this article: Get in-app help for Outlook for iOS and Android - We do want to investigate this issue for a possible fix, but we can only do that if you report it thru in-app support and then work with our Support team. Thank you! (post updated on 8/16/2018)

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  1. Anonymous
    2018-02-08T13:55:20+00:00

    @Kristine

    Here's what I've done this week to no avail:

    1. Uninstall Outlook app for Android
    2. Restarted device
    3. Reinstalled Outlook app for Android

    My specs:

    • Google Pixel I
    • Android 8.1.0
    • Outlook app version: 2.2.95

    Hi Satyajeet,

    Outdated application and application error are a few of the possible reasons why you are experiencing issues with the calendar notifications repeating every single minute. We suggest updating the Outlook app for Android.

    If you’re still experiencing the same issue, try the following steps:

    1. Uninstall the Outlook app for Android.
    2. Restart your device.
    3. Reinstall the Outlook app for Android.

    If the issue persists, kindly answer the following questions:

    • What android version is installed on your device?
    • What version of Outlook app are you using?

    Let us know if you need additional assistance.

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  2. Anonymous
    2018-02-05T08:55:36+00:00

    Hi Satyajeet,

    Outdated application and application error are a few of the possible reasons why you are experiencing issues with the calendar notifications repeating every single minute. We suggest updating the Outlook app for Android.

    If you’re still experiencing the same issue, try the following steps:

    1. Uninstall the Outlook app for Android.
    2. Restart your device.
    3. Reinstall the Outlook app for Android.

    If the issue persists, kindly answer the following questions:

    • What android version is installed on your device?
    • What version of Outlook app are you using?

    Let us know if you need additional assistance.

    Hi, reinstalling the app worked for me. Hopefully it's permanent.

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  3. Anonymous
    2018-02-04T13:58:46+00:00

    Hi Satyajeet,

    Outdated application and application error are a few of the possible reasons why you are experiencing issues with the calendar notifications repeating every single minute. We suggest updating the Outlook app for Android.

    If you’re still experiencing the same issue, try the following steps:

    1. Uninstall the Outlook app for Android.
    2. Restart your device.
    3. Reinstall the Outlook app for Android.

    If the issue persists, kindly answer the following questions:

    • What android version is installed on your device?
    • What version of Outlook app are you using?

    Let us know if you need additional assistance.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-02-02T05:59:47+00:00

    Having the same problem with Outlook app on OnePlus 5T. App version is 2.2.91 (244)

    Getting notifications for meeting every minute even after I set the alert to "15 minutes before" in settings.

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