How to stop calendar notifications repeating every single minute

Anonymous
2017-10-04T09:38:03+00:00

I use the Outlook app for android App-version 2.2.19 (225) mainline.

When I have a meeting with a reminder 15 minutes before the meeting, I get a notification - this is OK. I then get a reminder 14 minutes before too - not OK. I then get another reminder 13 minutes before - not OK. This goes on. So unless I take action I get 15 notifications. Like most I have my phone in my pocket. I typically recognize the notification without taking my phone out of my pocket.

At least it should be configurable to have 1 or all 15 notifications. I would think most would like to have one notification per meeting.

Best

-thomas

[Moved from: Outlook.com /Calendars and tasks / Adding and managing tasks ]

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Anonymous
2018-04-17T20:12:41+00:00

Hello Everyone - This post is almost a year old now, and as we noticed some folks reporting this issue recently (July/Aug timeframe), we went back and looked if there is any such known issue or bug on our side, we didn't find any. Then we tried to reproduce it with current and older Android devices using latest Outlook app from the store - we were not able to reproduce it either.

So at this time, if you still see this issue with the latest version of Outlook app on your device, then please contact the in-app support for Outlook. Support gets latest logs from your device when you use in-app support, which helps in investigation of an issue. See instructions in this article: Get in-app help for Outlook for iOS and Android - We do want to investigate this issue for a possible fix, but we can only do that if you report it thru in-app support and then work with our Support team. Thank you! (post updated on 8/16/2018)

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  1. Anonymous
    2018-01-26T14:34:36+00:00

    Same problem here. If I dismiss the reminder on my phone (Pixel 1 XL), it often just alarms again and comes back up. 

    Also since I linked my phone to my Surface, the reminders repeat on my surface and pop up and make noise every minute just as you mention.

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  2. Anonymous
    2018-01-26T16:52:21+00:00

    Same problem here.  Pixel 1 here.

    Tried uninstalling, reinstalling, clearing data and clearing cache to no avail.

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  3. Anonymous
    2018-01-26T17:03:30+00:00

    I have Outlook v2.2.91 on my Android

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  4. Anonymous
    2018-01-25T18:51:17+00:00

    Hi David,

    We understand that Outlook should notify you once for an incoming event in your calendar. Regarding your concern, can you check if the issue persist if you reinstall the Outlook app on your Android phone? Also, can you tell us any troubleshooting steps that you have tried so far?

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