Outlook iOS App - Font & Line Spacing Issues

Anonymous
2018-12-11T11:06:52+00:00

I'm using the Microsoft Outlook for iOS v3.1.0 on iPhone 7

The issue I'm facing is that for all newly composed emails and replies, the message gets sent with a line spacing of 1.5 lines and Font as 'HelveticaNeue'

This messes up the previous inline messages as well, with the entire message thread getting updated with a Line Spacing of 1.5 lines!

How can I prevent Outlook from doing that and set the message to be sent with Calibri font and line spacing as 'Single' by default?

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2019-03-29T17:27:02+00:00

    It's happening across a wide variety of iOS versions, devices and email services. 

    It's even happening with gmail and yahoo accounts set up in Outlook for iOS.

    And it's happening on the Outlook for iOS beta which I am running on my personal phone.

    Anyone from Microsoft care to chime in?

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  2. Anonymous
    2019-04-01T11:14:15+00:00

    Louie,

    Any chance of an update?

    Thanks

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  3. Anonymous
    2019-04-03T07:50:53+00:00

    Hi,

    Thanks for your detailed response. Your concern about the font and line spacing issues in Outlook is under investigation and we are coordinating with our Internal support team to get this addressed as soon as possible. We’ll let you know once we reach a resolution. Please standby.

    To notify us and have us get back to you, simply reply to this post.

    Same Issue,

    Any update Louie Del?

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  4. Anonymous
    2019-04-03T12:30:16+00:00

    Hi,

    Thanks for your detailed response. Your concern about the font and line spacing issues in Outlook is under investigation and we are coordinating with our Internal support team to get this addressed as soon as possible. We’ll let you know once we reach a resolution. Please standby.

    To notify us and have us get back to you, simply reply to this post.

    Same Issue,

    Any update Louie Del?

    Hi Wael,

    Please let us know anything as soon as you hear back from your internal support team. As other people have mentioned, we are trying to roll the Outlook iPhone app to our users but things like this really cause problems with moving forward.

    Let me know if you need any source code or examples.

    Thanks.

    -Mike

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  5. Anonymous
    2019-04-03T13:25:17+00:00

    Issue temporarily fixed (by switching to other mailing app of course) until further proper resolution to the problem.

    Thanks.

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