Outlook iOS App - Font & Line Spacing Issues

Anonymous
2018-12-11T11:06:52+00:00

I'm using the Microsoft Outlook for iOS v3.1.0 on iPhone 7

The issue I'm facing is that for all newly composed emails and replies, the message gets sent with a line spacing of 1.5 lines and Font as 'HelveticaNeue'

This messes up the previous inline messages as well, with the entire message thread getting updated with a Line Spacing of 1.5 lines!

How can I prevent Outlook from doing that and set the message to be sent with Calibri font and line spacing as 'Single' by default?

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2019-12-16T18:11:41+00:00

    I was not aware of that update fixing (guess it doesn't help that no one responded that the issue was resolved here). I'm positive the user is updated, but will double check with the user. 

    Thanks.

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  2. Anonymous
    2019-12-14T20:03:05+00:00

    They fixed the problem with 1.5 spacing probably 3 updates ago.  This was a problem for almost a year so you may suggest that your client update their version of Outlook in the Apple store.  Long overdue...but I’m able to use Outlook for iOS now.

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  3. Anonymous
    2019-12-13T21:51:16+00:00

    Is there a way that Microsoft accepts votes from their customers regarding fixing a specific issue? or giving it higher priority?

    Regards,

    Taleb

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  4. Anonymous
    2019-12-13T21:38:32+00:00

    I have a user who just reported this issue as well. 

    Microsoft, we all would greatly appreciate an update and fix for this issue.

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  5. Anonymous
    2019-09-30T17:50:48+00:00

    Nope, no luck or progress in this issue getting fixed. There have been several updates to the Outlook iOS App and even Apple iOS has been upgraded to 13.1.1 since but this issue remains.....

    I've seen some iOS users adding a note below their signature, saying 'Sent from Outlook on iOS. Excuse any typos or line spacing issues'

    Users I have spoken with have said they dropped a  note to Support via the app but they keep getting template responses with no clear indication of when/if the issue would be fixed

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