Outlook iOS App - Font & Line Spacing Issues

Anonymous
2018-12-11T11:06:52+00:00

I'm using the Microsoft Outlook for iOS v3.1.0 on iPhone 7

The issue I'm facing is that for all newly composed emails and replies, the message gets sent with a line spacing of 1.5 lines and Font as 'HelveticaNeue'

This messes up the previous inline messages as well, with the entire message thread getting updated with a Line Spacing of 1.5 lines!

How can I prevent Outlook from doing that and set the message to be sent with Calibri font and line spacing as 'Single' by default?

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2019-05-07T18:11:13+00:00

    I’m having the same issue and reported it through the app support function.  First I was told it was a known issue and they are working on it.  Then, because I use it for work, they told me it was an Intune issue and that my IT department should open a ticket with them.  I did point out that both Outlook and Intune were Microsoft products and they should be able to report the issue to themselves.  Their response was that they don’t work together like that.  I’m using Spark until they resolve the issue twixt themselves.

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  2. Anonymous
    2019-04-23T15:23:49+00:00

    Lucky you! I got the "it's not a bug, it's a feature" response from them back in January

    https://twitter.com/Chittaranjan/status/1080882426501509120

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  3. Anonymous
    2019-04-23T15:06:50+00:00

    I opened a case with Microsoft through the in-app chat. They said their engineers are loooking into the line spacing issues. That was on April 9th.

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  4. Anonymous
    2019-04-23T14:54:02+00:00

    Same for me, I switched to other mailing app.

    I wonder if microsoft will notify us somehow once they fix the problem so to re-use their app.

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  5. Anonymous
    2019-04-23T13:50:09+00:00

    I have the same issue.  

    I like using the outlook app for a lot of the other functionality, but this issue makes my emails look unprofessional.

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