Outlook 2016 - Save Multiple Attachments not saving to Network Drives

Anonymous
2017-12-19T21:20:43+00:00

I recently updated a user from Office 2010 to Office 2016 through Office 365, soon after the update, the user informed me that they were no longer able to use the "Save Multiple Attachments" feature in Outlook to save multiple attachments to a Network location.

This method can save files to a Local drive without an issue, but will not save to a Mapped Network folder. I have tested this on two other computers, both in a different environment, with the same results.

Files can be saved individually, even through the Save Multiple Attachments dialogue, it is only when attempting to save 2 or more files simultaneously. I'm hoping someone knows of a solution to this issue as this user can receive upwards of 10+ attachments in a single email for a project that they need to make available to a project folder.

They did not have this issue prior to the upgrade. Any thoughts or recommendations would be appreciated.

***Moved from: Office / Outlook / Microsoft Office Programming / Office 2016***

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Anonymous
2018-02-14T07:48:49+00:00

Hi Angela,

No, right now the issue is still being investigated and there are two workarounds described in the following article, you can keep monitoring it to get the latest update about it.

  1. Save the documents to your own computer, and then copy them to the shared network drive.
  2. Save the documents one at a time to the shared network drive.

https://support.office.com/en-us/article/unable-to-save-all-attachments-to-a-shared-network-drive-4e9d1fd2-3a4b-4a22-acd0-2ff1217edd8c?ui=en-US&rs=en-US&ad=US

Regards,

Leo

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Anonymous
2018-01-12T03:20:13+00:00

Hi All,

I totally understand the inconvenience this thing may cause you. Our related team are currently working on this issue. As workarounds, you can save the attachments one by one or revert to an earlier version. Your time and understanding will be highly appreciated.

Best Regards,

Iry

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  1. Anonymous
    2018-03-28T08:24:47+00:00

    It takes in my opinion to long to stay using OneDrive in combination with Office365

    For now we did a switch to GoogleDrive and Dropbox. Both work great!

    We are trying Google docs now aswell as a replacement of office365.

    We don't find it professional of Microsoft just keep telling we are working on it.

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  2. Anonymous
    2018-03-27T19:23:39+00:00

    So now, more than three months, Microsoft has not fixed this.  Can we assume that "Save All Attachments" will never work again and will just be reduced to an idiot button. proudly brought to you by Microsoft.  It is absolutely remarkable that this issue, as minor as Microsoft thinks it is, is still not fixed.  They just really, really could care less about professional offices.  To me, if Microsoft tech can't fix this little bug, a bug that they created, in more than three months is a total embarrassment.

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  3. Anonymous
    2018-03-05T21:11:11+00:00

    March 5th and still no fix. Whole company affected, and many headaches as a result of daily complaints. Added to the ridiculous Onedrive issues over the last couple of months -where documents were being lost, because they were not being saved; although word etc. said they were- (we switched to Dropbox - perfect); Microsoft has downed my Company's productivity almost systematically, over the last few months  The laughable aspect is that this issue arises with Dropbox and even Onedrive (my main company folder was Onedrive, so all devices synced automatically, and was part of SharePoint implementation; also laughable as a cloud solution).  Where's the consistent approach to Windows updates? It really does seem a random approach to desperately releasing updates which are beta at best. This is on top of Windows 10 messing up so many machines; despite claiming they were suitable for upgrade. So much time wasted for a small, busy company.

    I'm sorry, but when a company spends a lot of money on Microsoft products; there's a reasonable expectation for basic features to work, and if bugs do appear; then they will be attended to and resolved quickly; not several weeks/ months, especially when they seem so simple on the face of it. Copy and paste responses just don't cut it in the 21st century.

    Weary of Microsoft,

    S

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