Outlook app on android is attaching pictures as inline and not as attachments

Anonymous
2017-09-29T08:22:32+00:00

Hi

Attaching pictures in the recent update of outlook app on android are inline and not as attachments.

Could you please help!!

Moved from: Outlook.com / Email / Sending and receiving attachments

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2019-07-01T23:16:17+00:00

    Hey Microsoft. I am being forced by you to disable legacy authentication

    https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/howto-baseline-protect-legacy-auth#identify-legacy-authentication-use

    As such I will no longer be able to use Gmail as an option to send emails with attachments. Please fix your app.

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  2. Anonymous
    2019-07-02T12:23:50+00:00

    This is absolutely ridicules. This post is from 2017 and it still isn't fixed?! I only have this app because I am required to for work.  I send a lot of photos for my job by email and having the embedded into the body of the email is maddening.

    Why can I not properly attach a pic  to an email with the app? Why has this not been addressed?

    Maybe apple products would work better...

     

    I'm not "required to", but I chose to use a separate app for "Work" emails different to "Personal" on my phone. I'll eventually have to abandon this, as there are too many unprofessional quirks about the Outlook App. Inline photos is probably the worse, but its not the only issue.

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  3. Anonymous
    2019-07-02T13:43:25+00:00

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    Hello

    Hi there. It doesn't appear the information you entered came through completely, how can I help you today?

    I want to add a picture as an attachment in the Outlook Android app not in the body text. How do I do that?

    Thank you for sharing that with me.

    Upon checking here, the way attaching file in Outlook for android is not like a normal attach like files.

    What does that mean?

    I mean, attaching picture in Outlook for Android will paste on the body of the email.

    Exactly, what use is that to anybody?

    Yes, I'm afraid.

    So is this bug getting fixed?

    That is how you attach a picture in Outlook for android.

    we would like to hear from you. We encourage you to post your request on this link: https://outlook.uservoice.com/forums/293346-outlook-for-android

    under the appropriate category, or vote and add your comments to similar requests. We’re listening and we really appreciate your feedback.

    I don't believe you are listening. The bug was posted two years ago, has been viewed thousands of times, received hundreds of comments and remains live. Please explain how your listening and appreciating is helping the situation?

    I do apologize on what's happening.

    Then that is Outlook for Android works

    Apologising, appreciating and listening are all very well but I would like to be able to send an email with a photo. If you think this is the correct way to do it then why does desktop not do the same thing. One of them is broken, which is it?

    Outlook for Android is different.

    That is for mobile version

    Not desktop.

    Why?

    Those are different.

    Mobile and Computers

    They have difference on the system.

    Those also has a different Operating system

    Google manage it. Why can't Microsoft?

    I can't say, I'm just a Technical Support here.

    Those are work for Engineer department

    OK, how do I contact them?

    To the link that I provided.

    What link?

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  4. Anonymous
    2019-07-12T05:56:53+00:00

    Wow...was just forced to switch to the outlook app for work and noticed this issue. I send multiple pics to myself through email all the time. Came here looking for answers because I figured there was a setting I was unaware of. What a major major major disappointment it is to found out about this major limitation. I hope you listen to your users and put a fix in for this. 

    Same here, the organization I am working for uses outlook had to send a picture for issuance of identity card found out this issue. First thought this isnt possible and I might be doing something wrong as I had always been using gmail but stumbled upon this thread and rest is history.

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  5. Anonymous
    2019-07-29T12:27:08+00:00

    I finally have someone at Microsoft interested in this issue. Microsoft believes that the app works the same as Outlook in a browser, which is not true. They also believe that if you add photos from a Onedrive account it is added as an attachment, which is also untrue. They are now looking in to it. 

    I managed to raise the issue by going to the app, clicking on the three lines top left, click on the question mark, click on contact support. 

    If enough people do this, we might get it fixed.

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