Why do Modified outlook meetings get canceled?

Anonymous
2019-01-15T17:39:10+00:00

For some reason, when the owner of an event makes any sort of change (adding/deleting a member or adding a url), the event gets canceled for me instead of just being modified. The owner even sees that everyone else in the event is still in it but for some reason, it got canceled just for me. any idea why the event gets canceled only for me when a modification occurs to an event?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2019-02-08T01:21:02+00:00

    Hello Mitchell,

    Thanks for your information. As you mentioned if you don't respond to that new invitation, the same name doesn't appear. In this situation, whether you can normally join that meeting?

    Meanwhile, It is a good point that we need to know why you will get a new invitation even though you had responded this meeting before. Let's go on.

    1. Please check if the "Delete invitations and response that have been updated" option have been checked on OWA > Settings > Calendar > Automatic processing > Invitations. Note: this option is checked by default.
    2. Please refer to this article to enable logging in Outlook for Mac on you and the meeting organizer side, and then send us the logs for us to check it. We'd like to collect the logs via private message for privacy concern.

    Regards,

    Rudy

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  2. Anonymous
    2019-02-08T15:41:08+00:00

    what do you mean by: "In this situation, whether you can normally join that meeting?" ? 

    Here is what it looks like for the first question:

    I will go ahead and follow the directions for your second question and will post in the private message soon.

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  3. Anonymous
    2019-02-11T02:03:21+00:00

    Hello Mitchell,

    Have you referred to my private message? We appreciate your time.

    Regards,

    Rudy

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  4. Anonymous
    2019-02-11T15:12:38+00:00

    yes, I just got back to work and will look at it. sorry, unable to send messages during the weekend to help debug.

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  5. Anonymous
    2019-02-12T17:50:36+00:00

    Hello Mitchell,

    Glad to hear you again. From the private message, we can see you had run the MRCA Autodiscover testing, can you please tell us the test result: Successfully or Failed?

    Meanwhile, from your screenshot, we can see the status shows Presence Unknow which is abnormal. I suppose the cause is you don't use the Skype for Business as your instant messaging program. For confirm it, can I know if your colleagues who have the same domain with you also have the same phenomenon (a green question mark) please? If so, this phenomenon may not help to troubleshoot this issue.

    Regards,

    Rudy

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