Why do Modified outlook meetings get canceled?

Anonymous
2019-01-15T17:39:10+00:00

For some reason, when the owner of an event makes any sort of change (adding/deleting a member or adding a url), the event gets canceled for me instead of just being modified. The owner even sees that everyone else in the event is still in it but for some reason, it got canceled just for me. any idea why the event gets canceled only for me when a modification occurs to an event?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2019-01-24T09:52:45+00:00

    Hi Mitchell94,

    Thanks for your confirmation on my questions. For this problem, I need some time to do consultation. I’ll be back if there are any updates. Your patience and understanding will be highly appreciated.

    Meanwhile, I suggest you try to remove the problematic account from Mac native mail app and check if the issue persists.

    Best Regards,

    Huni

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  2. Anonymous
    2019-01-24T14:54:40+00:00

    sounds good! I will remove it for now and see if problems persist. please let me know when you get more information.

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  3. Anonymous
    2019-01-25T09:54:18+00:00

    Hi Mitchell94,

    After consulting for this issue, we need to collect some more information for further investigation. To protect your privacy, I’ll send the required information in the private message, you can reply to me there.

    Best Regards,

    Huni

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  4. Anonymous
    2019-02-02T03:35:58+00:00

    Hello Mitchell,

    Thanks for your private message.

    1. Yes, I refer to that photo.
    2. Yes, we know the phenomenon about you are invited to someone owned meeting. We want to know the phenomenon about this scenario: when you create a meeting invitation, and then you update this event, after doing that what will happen?

    And based on my checking your free/busy status should correct, we need do more research/test about this specific issue. Thanks for your patience.

    Regards,

    Rudy

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  5. Anonymous
    2019-02-03T15:44:32+00:00

    Hello Mitchell,

    May I know if your organization don't use the Skype for Business service to organize the meeting? Because I suddenly realize the Zoom meeting is a third party conference provider.

    If your manager only uses the Skype for Business service to create an occurrence meetings, does this issue occur?

    Regards,

    Rudy

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