Why do Modified outlook meetings get canceled?

Anonymous
2019-01-15T17:39:10+00:00

For some reason, when the owner of an event makes any sort of change (adding/deleting a member or adding a url), the event gets canceled for me instead of just being modified. The owner even sees that everyone else in the event is still in it but for some reason, it got canceled just for me. any idea why the event gets canceled only for me when a modification occurs to an event?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2019-01-15T18:55:27+00:00

    Hi there,

    What mail application you & organizer using?

    It's not possible you will get canceled meeting unless meeting organizer did that.

    It seems that the organizer send a meeting cancellation that will remove the meeting from your calendars.

    It depend how did he update or cancel a meeting he organized.

    https://support.office.com/en-us/article/update-or-cancel-a-meeting-you-organized-c6d5a9ba-fc38-4c54-9375-a77bdbc7cc30

    You can try to create and update meetings in Outlook Web App to check if you still have any problem.

    https://support.office.com/en-us/article/calendar-in-outlook-web-app-5219c457-d1fe-4c2f-9032-1a816b88e936

    Thanks,

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  2. Anonymous
    2019-01-15T19:04:45+00:00

    We are using outlook 365. I am using the mail application on Mac but even going through the mail application through the office 365 website shows the same issue. It was not canceled since the other like 10-15 members did not show cancelations on their end, only mine. this has been happening for months already with all different types of meetings. I now decided to ask here why this is happening. But this is an isolated case from what it seems compared to my colleagues since there mail meetings are always fine.

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  3. Anonymous
    2019-01-15T21:53:15+00:00

    Hi Mitchell,

    Thanks for the reply. When you say “I am using the mail application on Mac”, do you mean that Outlook for Mac 2016 or else? Please provide us with the detailed information including version about this.

    Could you please provide us with the detailed steps screenshot which you have tried (i.e. Modified Outlook meetings) and about got cancel meeting via the Private Message for better understanding the problem.

    Best regards,

    Shyamal

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  4. Anonymous
    2019-01-18T17:44:59+00:00

    I responded back and have not heard back from anyone yet.

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  5. Anonymous
    2019-01-19T10:04:53+00:00

    Hi Mitchell94,

    Sorry for the late response. I just noticed your information in the private message. Thanks for your detailed description on this issue. For your problem, I’d like to confirm if this issue occurs every time. As far as I know, only if the meeting organizer canceled the meeting or remove your name from the attendees list then you’ll receive the meeting cancellation email. I suggest you do more tests and view the results to check if this issue occur every time.

    In addition, I’d like to confirm what the detailed subscription of your Office 365 tenant. You can sign into the Outlook web app > click on your avatar on the top right corner > My account > Subscription to check it.

    Best Regards,

    Huni

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