Using older versions of Outlook for Mac for personal email and calendar
Hello Mitchell,
Glad to hear you again. From the private message, we can see you had run the MRCA Autodiscover testing, can you please tell us the test result: Successfully or Failed?
Meanwhile, from your screenshot, we can see the status shows Presence Unknow which is abnormal. I suppose the cause is you don't use the Skype for Business as your instant messaging program. For confirm it, can I know if your colleagues who have the same domain with you also have the same phenomenon (a green question mark) please? If so, this phenomenon may not help to troubleshoot this issue.
Regards,
Rudy