Why do Modified outlook meetings get canceled?

Anonymous
2019-01-15T17:39:10+00:00

For some reason, when the owner of an event makes any sort of change (adding/deleting a member or adding a url), the event gets canceled for me instead of just being modified. The owner even sees that everyone else in the event is still in it but for some reason, it got canceled just for me. any idea why the event gets canceled only for me when a modification occurs to an event?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2019-01-25T09:54:18+00:00

    Hi Mitchell94,

    After consulting for this issue, we need to collect some more information for further investigation. To protect your privacy, I’ll send the required information in the private message, you can reply to me there.

    Best Regards,

    Huni

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  2. Anonymous
    2019-01-24T14:54:40+00:00

    sounds good! I will remove it for now and see if problems persist. please let me know when you get more information.

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  3. Anonymous
    2019-01-24T09:52:45+00:00

    Hi Mitchell94,

    Thanks for your confirmation on my questions. For this problem, I need some time to do consultation. I’ll be back if there are any updates. Your patience and understanding will be highly appreciated.

    Meanwhile, I suggest you try to remove the problematic account from Mac native mail app and check if the issue persists.

    Best Regards,

    Huni

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  4. Anonymous
    2019-01-23T10:18:09+00:00

    Hi Mitchell94,

    I can see the information in the private message. You do not need to resend it to me again. I’ve tested this problem from my side and I cannot reproduce this issue, I need to re-confirm some questions as below to make this problem clearer and concise:

    1. You always receive the meeting cancellation email if the meeting organizer modified the meeting attendees.
    2. You’re using the Mac build-in mail app but the issue also occurs in the Outlook web app.
    3. The issue occurs only to you and the problematic account is an Exchange account, right?

    In addition, I’d like to confirm whether this problem occurs to a specific meeting organizer or every meeting organizer.

    Best Regards,

    Huni

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  5. Anonymous
    2019-01-22T15:17:22+00:00

    @huni, I also sent a lot of photos through a private message to Shyamal, but never heard from him. I could resend you those images if you can't access that private message?

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