Your mail server certificate is invalid error

Anonymous
2018-03-03T15:59:06+00:00

I am attempting to use Outlook on my android phone.  When I attempt to add my email account to outlook (on my phone) I get an error that says:  Your mail certificate is invalid.  Would you like to login anyway.   PLEASE HELP!!!!

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

102 answers

Sort by: Newest
  1. Anonymous
    2018-04-27T18:33:39+00:00

    This would be down to ISps to do this, not indivual users. Talktalk is not my ISP, but my email is Tiscali, which I have and have had when I was with Tiscali ISP, but they were taken over by tallktalk.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-04-27T15:10:49+00:00

    I had a chat with Microsoft regarding this yesterday.  They have dropped support for TLS1.0 and 1.1 and are requiring TLS 1.2 if you want to use the app.  I am currently in process of bringing up a new 2008 R2 server to move my web facing traffic to, you can have multiple CAS servers so you do not have to remove/delete/decommission your existing, just add a new web facing server to take the role of internet facing owa/activesync/outlook anywhere (if you have it).

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-04-27T12:23:10+00:00

    Have been messaging talktalk via Twitter, not got very far so far, was asked whether I can log-in to my mail via webmail, will keep people updated of any further development if I get any, as Microsoft say providers need to update to TSL 1.2, let us see if they do. I have tweeted them the link to this thread, by the way.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-04-27T10:25:32+00:00

    Did not solve it for me either, but Microsoft know, as I have been writing to them and given them the settings for my ISP.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2018-04-27T10:18:56+00:00

    I have also tried rebooting servers and phones, no luck.

    Is anyone else having issues with the iPhone native email client?  It started last night for us, users are complaining about their messages downloading over and over and re-syncing their inbox.

    Was this answer helpful?

    0 comments No comments