Your mail server certificate is invalid error

Anonymous
2018-03-03T15:59:06+00:00

I am attempting to use Outlook on my android phone.  When I attempt to add my email account to outlook (on my phone) I get an error that says:  Your mail certificate is invalid.  Would you like to login anyway.   PLEASE HELP!!!!

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2018-04-30T12:35:15+00:00

    Is anyone attempting to fix this on Microsoft's end?

    Can someone from Microsoft at least chime in and let us know they are working to resolve this issue?

    I now have to reach out to 30+ users in the field and walk them through the process of downloading/configuring/using an alternative email app.

    Not cool Microsoft; not cool at all...

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  2. Anonymous
    2018-04-30T11:39:07+00:00

    This is still happening on my Galaxy S7 edge using MS Outlook with a talktalk email address. So irritating........................................

    MS needs to allow the app to support tls 1.0-1.1 again and give vendors time to switch over or vendors have to switch over now for the outlook app to work. 

    You email host provider may not even know there is a problem or they may not know how to fix it.  If you are an end user, there is nothing you can do other than complain to both MS and your mail provider maybe one of them will take action to resolve.

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  3. Anonymous
    2018-04-30T08:39:23+00:00

    This is still happening on my Galaxy S7 edge using MS Outlook with a talktalk email address. So irritating........................................

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  4. Anonymous
    2018-04-29T22:17:25+00:00

    I agree with you there and wish that either Microsoft or providers would sort this out with their servers, we must keep fighting for this and not give up.

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  5. Anonymous
    2018-04-29T22:13:23+00:00

    Well, you are lucky then, wish we could all do this, pity we have to fight to get providers to update their servers.

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