Outlook 2016 Auto-Complete for Contact Groups Not Working

Hi All,

I want to inform you that we are definitely looking into this issue. It is currently being investigated, and we will update you as soon as we have a possible resolution for this issue. For now, you can pick up the local contact group from the address book or roll back to the earlier version via https://support.microsoft.com/en-sg/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-clic

I apologize for any inconvenience caused by this issue, and do appreciate your patience and understanding.

Best Regards,

Erick

I'm having a related problem, I think.  In my Contacts, I set the "Display as" field to show the contact name plus their email address in parentheses.  This had been working just fine until some time in the last week or two.  Now, when I start typing in the "To:", "Cc:" or "Bcc:" fields, a "Recent People" list appears.  This will allow me to autocomplete the entry, but only the recipient's name is displayed, not their address.

Hope this is fixed soon!

In each of my contacts, the Internet sections show the email address (@aol.com) and the Display as section shows the name followed by the email address in parenthesis "Bob (@aol.com)."

When I start a new email and start to type bob, autocomplete shows a gray circle with initials and to the right "Bob" and below it his email address. So I don't have the problem you are experiencing.

I'm running Version 1710 (Build 8625.2127). Office didn't automatically update. I had to click Update Options and select "Update now."

Hi Erick,

Just wanted to give everyone an update.... I found this feature, SOMEWHAT, hidden..... 

My boss just blew a giant hole in what we all thought was this problem!

I was informing my boss of the issue, and the workaround by going into the address book and selecting the group. He tells me, "Well, that's weird, I just did it this morning". Confused I asked "You mean you selected it?" He tells me "No, I typed it in and it turned it into my group. It didn't come up, but it did send to the group.."

"WHATT!!!??? Are you serious! Did none of us notice this!?"

So he shows me what he did and, he typed it in, sure enough, no lists come up, it's just blank. So, he continues typing and finishes the full name of the group and hits his tab button. Low and behold, the name turns into a group, with a plus to signify its a group

I went to several other terminals and tried to recreate, it worked, though some were a bit slow to "switch" into the group.

Found the following differences from before.

Before we started typing, multiple choices came up, you selected the group.

Now we start typing, some contacts might show up, but no groups.

If we continue typing the whole group name, as it appears in the address book. (Case sensitive). No groups come up in recent, so it looks like the feature no longer works.

However, if you hit tab, outlook seems to "find" that group after all and turns what you just typed into a group! WOW!

I also noticed that if you had a contact that does come up, it tried to select that instead of the group. 

EXAMPLE: The group is called STARS, but you also have a contact named STAR, it tries to select the contact STAR not the group STARS.

You can avoid the selection by hitting escape and the tab and it will turn it into the group

So this does not "Fix" the issue, still creates more work than before, because you have to type the entire group name, case sensitive, when before, just after a couple letters it would show it for selection. 

Not sure if they turned the old feature into this new feature, but I think we can all agree we would like it back to the way it was before!