This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello,
I have been with the support team multiple times and we still cannot figure out why I cannot print from my Outlook App.
We have tried resetting the print spooler, updating Outlook, updated any and all drivers on my computer, temp files seem to be fine with full permissions on my account. I am kind of at my wits end with this, the only way i can print is by emailing the documents to my printer, and that is such a waste of paper because i really only need to print to PDF most of the time, but it will not function.
My printer works with every other application, and it will print from outlook when open in a web browser.
I have noticed that my outlook is a 32-bit version running on 64-bit windows, and while i have read that is should function and have no issues in this configuration I am curious if the smaller memory available in the 32-bit version could be causing my issues?
grasping at straws here but I don't know what else we can do.
Please hellp!!!!
---PII has been removed by moderator---
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi TH2018,
Since creating a new profile can work for a while, to verify whether this issue is caused by a corrupted profile, I suggest you try using the SCANPST tool to repair your Outlook data file and see if it helps.
Regards,
Huni
This might be a long shot but worth checking, https://h30434.www3.hp.com/t5/LaserJet-Printing/Printer-not-ready-when-printing-from-Outlook/td-p/5228434. Check the permissions on C:\Users<username>\AppData\Local\Temp.
it found errors, but after repairing still no change.
I checked permissions and it was set to read only, however when i change permissions there appears to be no change. The windows account i use has full permissions, however the %temp% folder was set to read only. I took that away and saved, but when i go back to check it is still set to read only.
Not sure if that is the cause of my problems, but it seems like windows 10 will not allow me to change the permissions. Regardless of the fact that i have administrator privileges.
Any Ideas?
You might have tried this already but try starting Outlook as an Administrator (right click the Outlook Start icon, click More, Run as Administrator). If it helps printing under Administrator context this might help confirm its permissions on that folder.