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Hello,
I have been with the support team multiple times and we still cannot figure out why I cannot print from my Outlook App.
We have tried resetting the print spooler, updating Outlook, updated any and all drivers on my computer, temp files seem to be fine with full permissions on my account. I am kind of at my wits end with this, the only way i can print is by emailing the documents to my printer, and that is such a waste of paper because i really only need to print to PDF most of the time, but it will not function.
My printer works with every other application, and it will print from outlook when open in a web browser.
I have noticed that my outlook is a 32-bit version running on 64-bit windows, and while i have read that is should function and have no issues in this configuration I am curious if the smaller memory available in the 32-bit version could be causing my issues?
grasping at straws here but I don't know what else we can do.
Please hellp!!!!
---PII has been removed by moderator---
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
So in MS Outlook, in a msg you use File>Print...…..does that show your printer? what then happens?
yes it does show my printer, and it will print intermittently.
Meaning it will print some of my emails, but it seems like the ones i need to print wont. I cant seem to find any pattern as to why it will not print some but will others.
Attached is the error message it gives me when it wont print, however my printer is on/ready and it will print everything else I try to print. Just not from outlook.
I really appreciate your help!
Is your HP fully supported under win10, that is does HP provide win10 specific full feature software?
Since the error message picture you posted involves an HP printer, this HP Customer Support article may apply to your issue:
HP Universal Print Driver Series - "Printer Not Ready" when Printing from Microsoft Outlook
Unfortunately that doesn't seem to apply. I never hit cancel, it just gives me that error when i try to print.