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Hello,
I have been with the support team multiple times and we still cannot figure out why I cannot print from my Outlook App.
We have tried resetting the print spooler, updating Outlook, updated any and all drivers on my computer, temp files seem to be fine with full permissions on my account. I am kind of at my wits end with this, the only way i can print is by emailing the documents to my printer, and that is such a waste of paper because i really only need to print to PDF most of the time, but it will not function.
My printer works with every other application, and it will print from outlook when open in a web browser.
I have noticed that my outlook is a 32-bit version running on 64-bit windows, and while i have read that is should function and have no issues in this configuration I am curious if the smaller memory available in the 32-bit version could be causing my issues?
grasping at straws here but I don't know what else we can do.
Please hellp!!!!
---PII has been removed by moderator---
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have version 1806 (Build 10228.20080) as well.
I really hope rolling outlook back fixes my issues, lets give it a shot?
What version is Outlook? Click File, Office Account, to see the version e.g. Version 1806 (Build 10228.20080). Just to rule out it could be a bug with Outlook I'll post the steps to revert to a prior version once I know what version/channel you are on now.
Versions listed by Channel are posted here for reference.
i can uninstall the Microsoft updates, but i do not have a restore point from before my email started acting up.
Any suggestions?
I am sure i'm missing something, i just still am trying to get my work done while i try to fix this.
its been a couple months so i had to figure out how to continue working with what i have.
my solution has been to use my HP Printers E-Print function, but i shouldn't have to do that to print things..
Rolling back/system restore has no impact on data, only settings
No issues here with various printers
i believe it is an issue with the latest patch of windows as well...
everything worked fine until my computer forced me to update a couple months ago, and i don't really want to roll it back because i don't want to lose any data from my work computer.
I've been hoping there would be another Microsoft update that fixes the issue but none yet...