I have been using Outlook 2016 in Office 365 for a long time and Outlook starting crashing June 19 2017. This may be related to an upgrade of Windows 10 or Office. I have two accounts setup in Outlook, one is a Microsoft Exchange and the other one is IMAP.
I have a rule to move messages from the Exchange account to the IMAP account. This has worked perfectly until yesterday. When I start Outlook, it crashes as soon as it starts updating the Inbox. The Event Viewer in Windows gives the following:
Log Name: Application
Source: Application Error
Date: 6/20/2017 11:39:17 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: VictorLabPC
Description:
Faulting application name: OUTLOOK.EXE, version: 16.0.8201.2102, time stamp: 0x593c2368
Faulting module name: OUTLMIME.DLL, version: 16.0.8201.2025, time stamp: 0x5918d91d
Exception code: 0xc0000005
Fault offset: 0x000000000004e91c
Faulting process id: 0x3190
Faulting application start time: 0x01d2e9db5c8c531a
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office\Root\Office16\OUTLMIME.DLL
Report Id: 9e10405d-55ce-11e7-828f-eebe6cc8001c
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-06-20T15:39:17.157858900Z" />
<EventRecordID>31734</EventRecordID>
<Channel>Application</Channel>
<Computer>VictorLabPC</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>16.0.8201.2102</Data>
<Data>593c2368</Data>
<Data>OUTLMIME.DLL</Data>
<Data>16.0.8201.2025</Data>
<Data>5918d91d</Data>
<Data>c0000005</Data>
<Data>000000000004e91c</Data>
<Data>3190</Data>
<Data>01d2e9db5c8c531a</Data>
<Data>C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE</Data>
<Data>C:\Program Files\Microsoft Office\Root\Office16\OUTLMIME.DLL</Data>
<Data>9e10405d-55ce-11e7-828f-eebe6cc8001c</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
The problem stops if I delete the OUTLMMIME.DLL file, but then I cannot transfer email between the accounts. If anyone has a solution, I would really appreciate it. Thanks,
Victor