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What replaces Customer Manger?
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
OCM will not be replaced but Microsoft will recommend customers to use Nimble, https://www.nimble.com/ocm-migration/.
Jacob,
I checked with my peers in OCM and they said that codes were sent to Tenant Admins for tenants that used OCM. Can you check with your Tenant Admin and see if they have the code? Or, if you are the Tenant Admin check your notifications from Microsoft to see if you have it.
If you still cannot find the code please open a support ticket in the Office 365 Portal and support should be able to help you with this.
OCM will not be replaced but Microsoft will recommend customers to use Nimble, https://www.nimble.com/ocm-migration/.
Hi Gabriel
it's sad that it's closing down, but hopefully Nimble will lift the CRM part better than OCM.
According to your link, we should claim our free year use of Nimble. But how do we claim it? According to Nimble, MS should automatically send the coupon code, but we haven't seen it yet.
Brgds. Jacob Skov
Why would I pay for Nimble? If I wanted to pay for Nimble, I would already have it.
OCM will not be replaced but Microsoft will recommend customers to use Nimble, https://www.nimble.com/ocm-migration/.
Hi Gabriel
it's sad that it's closing down, but hopefully Nimble will lift the CRM part better than OCM.
According to your link, we should claim our free year use of Nimble. But how do we claim it? According to Nimble, MS should automatically send the coupon code, but we haven't seen it yet.
Brgds. Jacob Skov
I agree...not good news for small business. I do not want to add yet another subscription service when this was included in my O365 product. Very disappointing.