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What replaces Customer Manger?
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
OCM will not be replaced but Microsoft will recommend customers to use Nimble, https://www.nimble.com/ocm-migration/.
Thank you Camilla, your response really pleased us. Honestly I work as a consultant for eWay-CRM. Once you have a business and need to manage your contacts, customers, projects, marketing etc. you definitelly DO need a CRM. Some CRM systems may suit your needs better. You have to test them!
We have just launched a new eWay-CRM 6.0 version thaa has all the necessary apps such as app for Outlook, mobile and web app. We are always improving our system and trying to make our customers as happy as possible. Our system is very flexible since you can use all the modules or just those that you need. At any time you can adjust the processes as you need.
We have several modules (Contact Management, Customer Management, Sales Management, Project Management, and Marketing Management that cover all the arfeas that OCM used to and add value to CRM services). You can use all of them or just those that you need at the moment.
As I have mentioned the basic version of eWay-CRM is for free.
Outlook CRM Software that will Help Boost your Sales | eWay-CRM (Outlook CRM Software that will Help Boost your Sales | eWay-CRM)
Best,
Jenny, eWay-CRM
I used to use OCM at work. We have grown from a small startup into a medium enterprise. We had to look for OCM replacement. Fortunately, there are plenty of CRM systems that you can test for free. Unfortunately, all the free CRM systems provide only some functions or modules. You actually cannot try all the version and see the way it wors in real life. Therefore we hade to look for a CRM embedded in Outlook that provides all the functions in a free trial already. One of our colleagues who used to have his own small company before he joined us used to work with eWay-CRM. It is a perfect tool for SME, embedded in Outlook and has its mobile app. We are very happy. And we tried it for free for the first month. Compared to other CRMs the subscription is really affordale. https://www.eway-crm.com/crm-integrated-with-outlook/https://www.eway-crm.com/crm-integrated-with-outlook/
Hi Rick, I think I read that OCM would not have a direct alternative. On the other hand you can choose some third party Outlook add-in such as eWay-CRM. More info here: https://www.eway-crm.com/ocm-replacement/
Same here....