Outlook Android App E-Mail Notification Sounds

Anonymous
2019-03-22T21:37:53+00:00

Can you please fix the Outlook Android App incoming notifications sounds?  Cannot select Outlook E-Mail sound anymore in new sounds.  Outlook EMail and Outlook EMail Sent are both in the sent sounds.  The Outlook sounds got erased from new emails list in a past update and have never been replaced.

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

70 answers

Sort by: Newest
  1. Anonymous
    2020-09-21T23:19:48+00:00

    Also on OnePlus Nord running Android 10.

    "new mail" sound selection opens the system notification panel.

    "sent mail" sound selection is instead just a simple pick-a-sound list.

    the system notification panel sound selection would not be a problem if Microsoft published the Outlook sounds to the system ..

    seems I'll have to down-grade then up-grade or find an MP3 version of the sound...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-08-14T13:03:43+00:00

    I have contacted Microsoft support who blamed Nokia so I contacted Nokia support but gave up after the first question their support asked - is Outlook an approved Android app!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-07-30T18:59:05+00:00

    I have two Nokia phones, Nokia 9 and Nokia 7.2. Both are setup with the same Outlook.com account. On the Nokia 9 I can select a sound for incoming email (I usually select "None"). On the Nokia 7.2 I have the issue of not being able to select a sound. When I get the message "android.process.media keeps stopping" and select "App info" it takes me to the Media Storage app, not Outlook. I have seen this issue on other phone makes also.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-07-28T19:16:38+00:00

    The problem is still the same. 

    We need an update to get the right sounds from Outlook. 

    Kind regards, 

    Florian.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-06-26T14:51:40+00:00

    I have the same issue on a OnePlus 7T. 

    Outlook for Android version 4.2024.3.

    Android version 10

    OxygenOS 10.0.11.HD65AA

    Was this answer helpful?

    0 comments No comments