Outlook Android App E-Mail Notification Sounds

Anonymous
2019-03-22T21:37:53+00:00

Can you please fix the Outlook Android App incoming notifications sounds?  Cannot select Outlook E-Mail sound anymore in new sounds.  Outlook EMail and Outlook EMail Sent are both in the sent sounds.  The Outlook sounds got erased from new emails list in a past update and have never been replaced.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2019-09-12T05:16:49+00:00

    Hi,

    My phone is a Honor 8.

    This is a screenshot of the settings-notifications page.

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  3. Anonymous
    2019-09-06T16:28:05+00:00

    Sound still broken after three subsequent updates -- but at least we have dark mode when it rolls out. Maybe they will get around to fixing sound and html emails being cut-off at the bottom too.

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  4. Anonymous
    2019-08-29T20:36:50+00:00

    Same Here, Using Samsung S9+ and in the notification menu there are 2 menu items for selection:

    • New Email Sound

          - Behaves wrong, opens the android sound selection menu that does not contain the email outlook sound

    • Sent email Sound

         - Behaves Correctly, and opens the Outlook in app sound select that contains the correct notification sounds...

    Outlook version: 3.0.131 (339)

    Please fix this as i distinguish my notification by the sound they produce, so this is very annoying...

    I am having the same issue on the T-Mobile REVVL 2 Plus.  I have also uninstalled the app and re-installed it at least 5 times, set the sound notification, Contacted tech support through the app, etc.  The only thing that does work for new incoming emails is the Vibrate option.

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