Outlook Android App E-Mail Notification Sounds

Anonymous
2019-03-22T21:37:53+00:00

Can you please fix the Outlook Android App incoming notifications sounds?  Cannot select Outlook E-Mail sound anymore in new sounds.  Outlook EMail and Outlook EMail Sent are both in the sent sounds.  The Outlook sounds got erased from new emails list in a past update and have never been replaced.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-09-23T13:39:09+00:00

    I have this same problem with the brand new Microsoft Duo. Selecting sent mail sounds works as intended, but trying to select the new email sound crashes with error "Android.media.process keeps stopping".

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  2. Anonymous
    2020-09-21T23:19:48+00:00

    Also on OnePlus Nord running Android 10.

    "new mail" sound selection opens the system notification panel.

    "sent mail" sound selection is instead just a simple pick-a-sound list.

    the system notification panel sound selection would not be a problem if Microsoft published the Outlook sounds to the system ..

    seems I'll have to down-grade then up-grade or find an MP3 version of the sound...

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  3. Anonymous
    2020-08-14T13:03:43+00:00

    I have contacted Microsoft support who blamed Nokia so I contacted Nokia support but gave up after the first question their support asked - is Outlook an approved Android app!

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  4. Anonymous
    2019-05-28T10:24:50+00:00

    As I can see, this is happening with Chinese phones. I have a Xiaomi Redmi 6 and same issue.

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  5. Anonymous
    2019-03-31T06:47:33+00:00

    Hi Adrian_R---01,

    Since you are also experiencing the same issue that EZ-D has, we highly suggest contacting our Outlook in-app support team. Kindly follow the steps that we provided last March 28, 2019 in this thread. 

    If further assistance is needed, don't hesitate to reach us out.

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