Contact keeps re-appearing despite deleting, multiple copies!

Anonymous
2016-11-15T11:46:11+00:00

I don't know what to do anymore, apart from migrating to google: ONE (and only one so far) of my contacts keep duplicating itself in my people list. No matter how many times I delete it, and where: I tried to delete both online on people.live.com and on the W10 people app. Multiple copies keep reappearing after a few hours.

This has now reached intolerable levels of frustration and I will move everything to google if a reasonable solution is not provided by MS quickly.

Attached a screenshot:

Thank you

maTTeo

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

59 answers

Sort by: Newest
  1. Anonymous
    2016-11-18T19:01:17+00:00

    It might not be related, but...

    Today ALL my skype contacts appeared in the "skype contacts" list in people.live.com. I used to have only some of them. It might be that the contact sync between skype and people.live.com is only done ~2 weeks or so, or it might be that they are actually playing around with this. Let's hope for the latter.

    I also noted that from today, switching from mail to people is instantaneous: instead, before it used to load, for a couple of seconds, the old orange interface, for then loading the new one.

    Cheers

    maTTeo

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-11-18T16:28:27+00:00

    Hi maTTeo,

    I agree it's annoying, my approach has been to leave the browser open and a few times a day I'll delete the new contacts so it doesn't get out of hand.  I had 39 from over night that needed removing this morning.  I do notice that the rate of contact duplication is variable, some times I see perhaps 1 new duplication within an hour, other times it could up to 10.

    I think it's worth waiting for a fix rather than selling your soul to gmail!

    Cheers, Hube

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-11-18T16:01:43+00:00

    I will give MS a few more days and then switch to Gmail. This is not tolerable. It's filling up my address book, and I cannot spend my day deleting contacts.

    I have left Windows Phone for Android not long ago, so I am really this close to leave Outlook as well.

    Not to mention the whole Skype contacts integration, which is really a joke.

    Cheers

    maTTeo

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-11-18T10:08:45+00:00

    Same problem for me.  Started just before MS told me they migrated my account.  Followed their advice in the email they sent.  One old contact keeps reappearing hundreds of times.  I have spent hours and tried everything to stop it.  Removed all devices.  Turned off sync.  Reloaded accounts.  Searched the web for a solution.  I have checked every setting possible.  This is a problem MS generated with the Migration, it is for one old contact I have not used for years, I believe I delete along time ago.  This is driving me crazy.  The sync between outlook and Skype is another problem.  Maybe my outlook is haunted.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2016-11-18T07:00:40+00:00

    I have the feeling that the problem could come from this:

    There are still some actions (manage/clean contacts for example) that still display the old Outlook.com interface... Or did you try in the settings/contacts-> connect to social networks? it displays an error message.

    I have the feeling that our accounts are still accessing old databases, from the old people.live.com. I don't know why. Because the migration isn't finished? Because they (MS) made mistakes?

    As for the problem with Skype contacts bad sync in Outlook.com, this is a real mystery: is there a periodic sync between Skype and Outlook.com? Was the sync just done once and no more? I've for example deleted a contact in Skype 3-4 days ago, it has disappeared from Skype (no problem there), but is still present in Outlook.com Skype contacts...

    And as these contacts are read-only... no way to delete them "manually".

    So! ... Can someone from MS please tell us if migration is over or not? I cannot believe it is finished with all bugs and problems. In fact I suppose the migration of our accounts is PARTIALLY done in present state...

    Was this answer helpful?

    0 comments No comments