Contact keeps re-appearing despite deleting, multiple copies!

Anonymous
2016-11-15T11:46:11+00:00

I don't know what to do anymore, apart from migrating to google: ONE (and only one so far) of my contacts keep duplicating itself in my people list. No matter how many times I delete it, and where: I tried to delete both online on people.live.com and on the W10 people app. Multiple copies keep reappearing after a few hours.

This has now reached intolerable levels of frustration and I will move everything to google if a reasonable solution is not provided by MS quickly.

Attached a screenshot:

Thank you

maTTeo

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

59 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2016-11-30T19:00:56+00:00

    Hello, I am so glad I stumbled upon this thread!  I am experiencing the same problem, and possibly worse than some.  If I don't delete the duplicates every couple of days, they multiply to over 12,500, and I only have 140 contacts!

    Brian Tillman, if you could PM me, perhaps you can connect me with the person/team that is investigating this, and I can contact them via internal channels?  I can help troubleshoot it in real time, if they wish.

    Was this answer helpful?

    0 comments
  2. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2016-11-29T18:07:15+00:00

    I read just about everything in this forum.

    I wish I had more frequent reports to share. I reminded my contact that I's like an update, but didn't get a response. Frankly, I don't want to bug him too much about the same issue and wear out my welcome. I will report back if I hear anything. I promise.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-11-29T07:00:26+00:00

    Microsoft is aware of this. The most recent communication I had with the Outlook.com team (November 17) is that the product group is investigating. I've asked if there's an update I can share.

    Hello Brian. You are one of the only Moderators here who doesn't reply like a bot...

    Have you read one of my other posts, in relation with all our problems?

    https://answers.microsoft.com/en-us/outlook_com/forum/opeople-oother/outlookcom-social-networks-connections-dont-work/111d29c3-bedb-4366-8b46-afa838c72d03?msgId=d7bf9cb8-3e1a-4ec5-a0af-e7957d38fd8c (sorry, but I become so mad with the "empty" answers we receive...)

    So, weeks pass, soon months, and nothing happens with Outlook.com Contacts infrastructure, links (and sync) with social networks (and Skype). Problems aren't fixed. So... What are the news???

    Thank you very much for any information and, I hope, soon positive news on all that...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-11-28T11:13:29+00:00

    I haven't had the duplicate reappearing in the last day or so.

    However I also had other contacts (many) reappearing after deletion (in single copy).

    I have now deleted those too, and I will monitor on their reappearance.

    I am not sure whether the problem was related.

    maTTeo

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-11-28T01:10:14+00:00

    Setting -> People -> Connect to social networks:

    I get:

    "There was a problem loading your options.  Please try again."

    I still seem to have no duplication so things are looking better for me.

    Hube

    Was this answer helpful?

    0 comments