Using aliases from the new Outlook app for Android

Anonymous

I'm having trouble using the new Microsoft Outlook app to send e-mails from different aliases under the same account. I have my primary (and original) e-mail added, but when I compose a new message, it no longer gives me all my other e-mail aliases from the drop-down function to choose a different "send from" address (not Gmail or another service, but simply aliases within the same Microsoft account). The old app had them on the drop-down when composing a new e-mail, this one doesn't. I've tried adding my other aliases as other accounts, but it simply tells me that this account has already been added (which it has, but not the aliases).

This along with the now non-existent option to download files directly to my device is making me dislike this new app. I feel like a perfectly good app has been ruined for nothing. It might look fancier but does not work as well and is more confusing that it needs to be.

Any help is appreciated.

***Post moved by the moderator to the appropriate forum category.***

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Anonymous

Hi,

To better assist you, we suggest to use your Outlook.com account to manage the "Alias" you want to use when sending emails. See the steps below on how to do it:

Login in Outlook.com.
Once done, click the gear icon at the top right.

![](https://learn-attachment.microsoft.com/api/attachments/c0215f0e-4591-406f-8bf9-8f9c58bcf3d7?platform=QnA)

3. Click **Options,then inConnected accounts,**hit Manage or choose a primary alias.

![](https://learn-attachment.microsoft.com/api/attachments/f8f76a67-6747-4538-8b44-807703d81800?platform=QnA)

4. Choose how would you like to receive your code.

5. Once done, click Add email, then choose "Add an existing email address as a Microsoft account alias"

6**.**Open your Outlook application again, then try to send an email and choose the alias that you added.

Let us know how it goes.

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93 additional answers

Anonymous

2016-02-09T20:28:17+00:00

I think those addresses are reserved for one month and then they are freed again.

I read it was 270 days before you could re-use an address, plus I don't think you can get new live.com email addresses, can you?

Oh it could very well be 270 days. And good point, didn't think about that, I guess live.com domains can no longer be registered. That sucks, sorry :(

I'd tell you to contact MS support, but wel... (who knows how many nore mail addresses you'll lose)
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Anonymous

2016-02-10T10:16:40+00:00

yup you can no longer register hotmail or live aliases.
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Anonymous

2016-03-01T21:34:45+00:00

Hi,

Thank you for your reply. I appreciate your efforts toward fixing the issue. Sometime in application all the functionalities doesn’t works same as it works in browser. We regret that downloading attachment and changing alias doesn’t works in new Outlook app. To use all functionality you need to use Outlook in browser.

You can also give feedback/suggestion about this feature in Feedback option under Settings option in Outlook application.

Hope this information helps. Please feel free to reply in case you face any other issues with Windows in future.

Thank you.

Just reading this reply makes me concerned for the future of Microsoft apps.
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Anonymous

2016-03-01T22:04:19+00:00

Let us use the old APP again....
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