Using aliases from the new Outlook app for Android

Anonymous

I'm having trouble using the new Microsoft Outlook app to send e-mails from different aliases under the same account. I have my primary (and original) e-mail added, but when I compose a new message, it no longer gives me all my other e-mail aliases from the drop-down function to choose a different "send from" address (not Gmail or another service, but simply aliases within the same Microsoft account). The old app had them on the drop-down when composing a new e-mail, this one doesn't. I've tried adding my other aliases as other accounts, but it simply tells me that this account has already been added (which it has, but not the aliases).

This along with the now non-existent option to download files directly to my device is making me dislike this new app. I feel like a perfectly good app has been ruined for nothing. It might look fancier but does not work as well and is more confusing that it needs to be.

Any help is appreciated.

***Post moved by the moderator to the appropriate forum category.***

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Anonymous

Hi,

To better assist you, we suggest to use your Outlook.com account to manage the "Alias" you want to use when sending emails. See the steps below on how to do it:

Login in Outlook.com.
Once done, click the gear icon at the top right.

![](https://learn-attachment.microsoft.com/api/attachments/c0215f0e-4591-406f-8bf9-8f9c58bcf3d7?platform=QnA)

3. Click **Options,then inConnected accounts,**hit Manage or choose a primary alias.

![](https://learn-attachment.microsoft.com/api/attachments/f8f76a67-6747-4538-8b44-807703d81800?platform=QnA)

4. Choose how would you like to receive your code.

5. Once done, click Add email, then choose "Add an existing email address as a Microsoft account alias"

6**.**Open your Outlook application again, then try to send an email and choose the alias that you added.

Let us know how it goes.

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93 additional answers

Anonymous

2016-04-13T11:47:02+00:00

I try to set the outlook app as exchange and it works i now can send mails as the alias.

But my problem now is i cant get messages newer than 05-04-2016 in the inbox.

I only have the old messages the new messages doesnt apear.

But i have a folder that i moved a new message there on the site and it shows.
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Anonymous

2016-04-12T21:55:39+00:00

(...)

Although now I get duplicate emails in my inbox.

Not any more. I just deleted the first email account 'outlook.com' and that's it. No more duplicates.

So now I just have the 'exchange' account.

Nice.
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Anonymous

2016-04-12T20:35:55+00:00
Go to https://outlook.com - Options - Your email accounts.

On the bottom of this page you can define your default "from" address.

Open the Outlook App for Android and setup a new account for "Exchange" (not Outlook.com).

User your default "from" adress as mail adress and your primary alias as login name. Server name is s.outlook.com.

Now you can at least sent mails with your default "from" adress. However, you still can't set another default alias in the Outlook App and you also can't chose an alias every time you send a mail.
It works! Well, kind of. As you say, now I can at least send mails with the 'from' address I want.

Although now I get duplicate emails in my inbox.
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Anonymous

2016-04-04T04:51:45+00:00

The presence of aliases in advanced settings of the Android App is a good sign...hopefully they will actually work sometime soon.

Who knows. Kind of shocking.
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