Using aliases from the new Outlook app for Android

Anonymous
2015-06-17T21:32:04+00:00

I'm having trouble using the new Microsoft Outlook app to send e-mails from different aliases under the same account. I have my primary (and original) e-mail added, but when I compose a new message, it no longer gives me all my other e-mail aliases from the drop-down function to choose a different "send from" address (not Gmail or another service, but simply aliases within the same Microsoft account). The old app had them on the drop-down when composing a new e-mail, this one doesn't. I've tried adding my other aliases as other accounts, but it simply tells me that this account has already been added (which it has, but not the aliases).

This along with the now non-existent option to download files directly to my device is making me dislike this new app. I feel like a perfectly good app has been ruined for nothing. It might look fancier but does not work as well and is more confusing that it needs to be.

Any help is appreciated.

***Post moved by the moderator to the appropriate forum category.***

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2016-10-16T19:38:54+00:00

Hi,

To better assist you, we suggest to use your Outlook.com account to manage the "Alias"  you want to use when sending emails. See the steps below on how to do it:

  1. Login in Outlook.com.
  2. Once done, click the gear icon at the top right.

![](https://learn-attachment.microsoft.com/api/attachments/c0215f0e-4591-406f-8bf9-8f9c58bcf3d7?platform=QnA)

3. Click **Options,then inConnected accounts,**hit Manage or choose a primary alias.

    ![](https://learn-attachment.microsoft.com/api/attachments/f8f76a67-6747-4538-8b44-807703d81800?platform=QnA)

   4. Choose how would you like to receive your code.

   5. Once done, click Add email, then choose "Add an existing email address as a Microsoft account alias"

 

   6**.**Open your Outlook application again, then try to send an email and choose the alias that you added.

Let us know how it goes.

Was this answer helpful?

2 people found this answer helpful.
0 comments

93 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-05-31T06:40:01+00:00

    Hello,

    You have an option to choose how your name appears to the Email recipients in Outlook.com, however, we have yet to include the option in the Outlook desktop app, Outlook for Android, and Outlook for iOS. We encourage that you submit your suggestion to our Outlook UserVoice. Your feedback helps us continually improve your experience with our product.

    If you have other questions, feel free to reach out to us.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-05-30T14:28:28+00:00

    Why does Microsoft report this as the answer? It is not the answer. Note how many people have ticked this answer as "helpful." Zero.

    It has been almost 2 years since this thread began. And yet sending from one's preferred email address (a.k.a. an "alias") is still not featured. (In fact, not only is it not possible on the android app; it's also not possible on native Outlook for PC for an Office 365 account - not without a heavy-laden workaround that requires extra clicks for every email sent.)

    Dear Microsoft, using outlook.com is not a solution.

    This should be a basic feature. Where are you spending all your resources of time, money and expertise? Please make this a priority.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2017-05-30T14:12:36+00:00

    I don't want to use Outlook.com to manage my mail so this option will not work. Please add alias functionality to the Outlook Android App so that it works with any email provider. Thank you.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2017-03-09T12:02:20+00:00

    Hi Roger,

    To better assist you with your concern, we'd like to get the following information:

    • Which version of Outlook are you using?
    • What is the specific issue are you experiencing with your alias email address?
    • Have you made any changes or applied an update to your device before the issue occurred?

    Looking forward to your response.

    Was this answer helpful?

    0 comments