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Since Microsoft "upgraded" Outlook Live a month or so ago, I've had problems editing details, such as email addresses and phone numbers, for people in my Contacts list. For instance, one contact's first name, last name, personal email, cell phone and two home phone numbers are editable: if I wanted to, I could put my cursor in the box and delete or type over them. But for some reason, the business number, which is no longer valid since the person is no longer employed, can't be deleted. The box is grayed out, and when I try to highlight the number with my mouse in order to delete it, the mouse doesn't work. This is true for other contacts in my list as well. Has anyone else had this baffling and frustrating problem?
Organizing and accessing contact information in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
maybe the new version will have it fixed... fingers crossed, but not holding my breath!
I just did a test in "beta" mode and posted result that existing corrupted entries are still unfixable. Contact export; delete; and then import, will mess up user defined contact lists so I don't count that as a viable solution.
If the 192 people potentially subscribed here can vote on uservoice.com it could get it up to 576 extra votes which might catch more attention to get it fixed. The problem reported Nov 2017 on uservoice https://outlook.uservoice.com/forums/284136-outlook-com/suggestions/32168911-bug-outlook-people-contacts-email-addresses-be is where to do your voting. I hope it is not duplicated reported on uservocie as well.
It has been suggested posting on uservoice.com could be more effective by Rey Cam Microsoft Agent Moderator. The uservocie.com site is supposed to be a "Product Management Platform".