Can't edit contact details in Outlook Live

Not sure if it is the same because I use Outlook 2016 desktop software but I was having the same prob where I could not edit the contact card once it was made.

Solution:

Outlook 2016:  Try clicking on the "View Source" on the right side of the abbreviated contact form.  This opened the full contact form like when you first added them and I could edit from there just like you could before.  Why do they have to make things so complicated with their 'improvements'?!

outlook.com has recently dropped the ability to edit a distribution list on the fly for individual messages.  the dist list name used to present a + sign in front of the list name.  the + sign allowed you to modify the list for only that particular email. 

right click viewing and editing looks like you'd change the original official list permanently; not what is needed for this temporary, one off mod that is needed so frequently. 

the beta version has kept the + functionality but the mainstream version has dropped it. 

this functionalty needs to be returned as it is very useful.  this change to functionality occurs with all the different browsers I use.

Hi Dan. This might be the case with some users but my research proofs that this is not the main problem.

To everybody concerned:

Please see my personal thread...

“Migration from people.live.com to outlook.live.com has destroyed my address book!”HERE.

There I described everything very thoroughly.

Please participate there as well. We just need more attention by Microsoft.

Thanks.

SOLUTION TO UN-EDITABLE FIELDS!!!!

The grey fields are fields that were imported from another contact list such as yahoo.mail. They can only be deleted from original source. This problem should be fixed within outlook by microsoft. In the meantime this is the only solution.

Hi Dan, 

This may be the case for some people, but for others like myself it is not a solution. I do not have any imported contacts from anywhere else. Also, it makes no sense - I was under the impression that an import was a one off import, rather than connecting accounts so that the contacts are in sync?

I managed to get into a help session with someone mildly more helpful than usual the other day, and he seemed to think that my personal issue with being unable to edit/delete contacts was that I had edited/created contacts in Windows Live. Which is entirely possible, given that I have had my email address since 1998 and been through lots of different versions of outlook clients as well as used my Hotmail account on the web.

I can't delete from my original source, because it doesn't exist any more - you can't download windows live from any reputable source any more, and it *is* Hotmail/OWA.

I pointed this out and the guy did the virtual equivalent of a shrug.

Frustrating. My address book is becoming increasingly unusable/unstable and I have actually considered going back to a paper version recently, as I have noticed several contacts are now missing information that were in the fields that for others are un-editable. I so want my account to function as well as it used to. I used to have a really slick, neat, tidy and well manged contact list that was so comprehensive I managed postal mailings from it, and now it is a distressing mess.  :o(

SOLUTION TO UN-EDITABLE FIELDS!!!!

The grey fields are fields that were imported from another contact list such as yahoo.mail. They can only be deleted from original source. This problem should be fixed within outlook by microsoft. In the meantime this is the only solution.