Calendar event showing up the wrong timezone

Anonymous
2015-03-16T12:28:08+00:00

Hi there, I refer to the screenshots below. The user, Pamela, sends out a calendar invite to both Jeff and Kok Guan, specifying the correct timezone UTC +0800. However, what Jeff views this event on his Mac running on Yosemite 10.10.2 is the UTC +0000 timezone, Monrovia, Reykjavik. The time indicated is displayed 6am instead of the actual 2pm, despite showing a notification that the event will commence at 2pm on Jeff's Mac. How do i go about correcting/removing the UTC +0000, Monrovia, Reykjavik, timezone stamp. Appreciate some help with this. Thanks!

Regards

Kenny

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2015-05-27T18:59:07+00:00

Unfortunately, the server update won't fix existing meetings automatically.  However, users MAY be able to fix it themselves if they find the original meeting invitation (could be in Deleted Items) and re-accept the meeting(s) with the "UTC" time zones.  (Let us know if that works.)

If that doesn't work, they will have to ask the organizer to re-send the invitation.  (Organizer just has to open the meeting on his/her calendar and click "Send Update." Make sure to "Edit Series" if it is a recurring meeting.)

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  1. Anonymous
    2015-07-23T01:53:38+00:00

    This is also happening with my Android device in US Central Time zone.  If I enter an appointment on my phone for 9:00pm CDT, it shows time zone GMT-5:00.  When I look at my calendar in Outlook for Mac v 15.11.2, it appears at the correct slot on the calendar but when I open the appointment, it shows that it is at 2:00am the following day and the Time Zone is UTC Coordinated Universal Time even though it says that the Event starts on 7/22/15 at 9:00pm in your computer's time zone (Central Standard Time).  This is really messing with my appointments.

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  2. Anonymous
    2015-07-23T17:01:23+00:00

    txcalc,

    Are you on Exchange Online (O365) server?  My recent summary of the current state of time zone issues applies to all mobile devices using EAS, whether iOS, Android, or Windows Phone.

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  3. Anonymous
    2015-07-24T02:46:18+00:00

    Yes, I am using Exchange ActiveSync.  I guess I tried to follow the complete thread and it looked like there had been a fix but I'm still having an issue here the in US.  Is there an ETA for a fix?

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  4. Anonymous
    2015-07-24T20:30:58+00:00

    txcalc,

    My question is not whether you are using EAS, but whether your email is being hosted on O365/Exchange Online (Microsoft's email hosting service), or whether your Exchange server is hosted by your own company or another hosting company.  The fix for the server has already been deployed to the Exchange servers that Microsoft hosts as part of its O365 service. If you are not using Microsoft's Exchange servers (Exchange Online), you have to wait for your Exchange administrator to install an upcoming patch.  If you ARE on O365 and still experiencing the symptoms, then we definitely want to hear about it ASAP.  (If you do not know whether you are on Exchange Online/O365, please ask your IT administrator.)

    Below is an excerpt from my July 13 summary post:

    Meetings created or modified on mobile device show "UTC" or "Monrovia" time zone in Outlook for Mac 2016. 

    Solution: If you are using Exchange Online (O365), this should already be fixed and no action is required from you.  If you are using Exchange on-premise (i.e., Exchange is not hosted by Microsoft), your administrator will need to install the server fix when the next Cumulative Update comes out.  I do not have a date for that release, but it should be included in the next regular Microsoft Exchange Server updates. 

    Note:

    The server fix will not correct existing meetings with "UTC/Monrovia." The organizer will have to send out an updated meeting request once the server fix is in place.  The easiest way for the organizer to do this is to open the meeting on his/her calendar and send an update to attendees.

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