DNS settings issue on Outlook for Mac 2011

Anonymous
2017-04-09T17:35:05+00:00

I am constantly getting these popup window alerts for my Outlook for Mac 2011 every few minutes"

"Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct."

How do I correct this issue??

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2017-05-09T03:06:53+00:00

Hi RSSrsvp,

Here’re the steps to flush DNS in Mac:

  • Step 1: Open the Terminal
    • Navigate to Applications -> Utilities -> Terminal
  • Step 2: Flush DNS - Type the following command and hit enter. 
    • Mac OS X Yosemite and later
      sudo killall -HUP mDNSResponder
      • Mac OS X Yosemite v10.10 through v10.10.3

sudo discoveryutil mdnsflushcache - Mac OS X Mavericks, Mountain Lion and Lion

sudo killall -HUP mDNSResponder - Mac OS X Snow Leopard

sudo dscacheutil -flushcache

Thanks,

Brook

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  1. Anonymous
    2017-04-19T09:14:05+00:00

    Hi Robert,

    Please get back to me at your convenience.

    Thanks,

    Lance

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  2. Anonymous
    2017-04-19T12:37:46+00:00

    Still not working. Now will not sync at all.

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  3. Anonymous
    2017-04-20T11:06:48+00:00

    Hi rhamorsky,

    You may create a new identity to check if the issue can be fixed.

    Please refer to the instruction in the article below:

    https://support.office.com/en-us/article/Manage-identities-edc1a942-8242-46bd-8a9b-076553d5494d?ui=en-US&rs=en-US&ad=US

    Thanks,

    Lance

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  4. Anonymous
    2017-04-20T12:26:14+00:00

    Hi Robert,

    Thanks for the information in pm. The account settings are OK.

    However, you may follow the instruction in the article below to change the port and check if the issue can be fixed.

    https://support.microsoft.com/en-us/help/2409268/-outlook-cannot-find-server.-error-code---3176-error-occurs-when-you-try-to-send-or-receive-email-messages-in-outlook-for-mac-2011

    Thanks,

    Lance

    That article did not resolve the issue as my port number they tell you to use was the same as in the screen shot I sent by PM .

    Also the article refers to error code #3176 and I am receiving error code #3170 as seen in the screen shot I posted on the first page of this thread.

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