DNS settings issue on Outlook for Mac 2011

Anonymous
2017-04-09T17:35:05+00:00

I am constantly getting these popup window alerts for my Outlook for Mac 2011 every few minutes"

"Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct."

How do I correct this issue??

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2017-05-09T03:06:53+00:00

Hi RSSrsvp,

Here’re the steps to flush DNS in Mac:

  • Step 1: Open the Terminal
    • Navigate to Applications -> Utilities -> Terminal
  • Step 2: Flush DNS - Type the following command and hit enter. 
    • Mac OS X Yosemite and later
      sudo killall -HUP mDNSResponder
      • Mac OS X Yosemite v10.10 through v10.10.3

sudo discoveryutil mdnsflushcache - Mac OS X Mavericks, Mountain Lion and Lion

sudo killall -HUP mDNSResponder - Mac OS X Snow Leopard

sudo dscacheutil -flushcache

Thanks,

Brook

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  1. Anonymous
    2017-04-12T12:09:28+00:00

    Hi Lance,

    I don't feel comfortable posting a screen shot like this with my email address and name.

    Also I have tried rebuilding the database already which did not help.

    If you want I can PM you the screen shot and also one of the DNS settings. Let me know.

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  2. Anonymous
    2017-04-12T18:03:02+00:00

    Hi RSSrsvp & Rhamorsky,

    Could you please capture a screenshot of the account setting page? Please make sure that all the settings are correct as below:

    You may also try rebuilding the Outlook for Mac 2011 database to check if it helps:

    https://support.microsoft.com/en-us/help/2360509/rebuild-the-outlook-for-mac-2011-database-to-resolve-problems

    Thanks,

    Lance

            

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  3. Anonymous
    2017-04-13T11:54:35+00:00

    Hi RSSrsvp & Rhamorsky,,

    Here is the PM link:

    https://answers.microsoft.com/en-us/privatemessages/list

    Meanwhile, It could be a problem anywhere in the network chain. Could you please switch another network connection to check if there is any improvement?

    Thanks,

    Lance

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  4. Anonymous
    2017-04-17T15:30:45+00:00

    Hi Robert,

    Thanks for the information in pm. The account settings are OK.

    However, you may follow the instruction in the article below to change the port and check if the issue can be fixed.

    https://support.microsoft.com/en-us/help/2409268/-outlook-cannot-find-server.-error-code---3176-error-occurs-when-you-try-to-send-or-receive-email-messages-in-outlook-for-mac-2011

    Thanks,

    Lance

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