Outlook Mobile for Android Sync Settings?

Anonymous

I just installed Outlook Mobile for work as my company moved to Office 365.

Here's my question, whenever I have previously used Outlook there was a setting option to sync email at specific intervals such as every 5 minutes, every hour, manual sync, etc. I can't find this setting any longer.

Where did it go? Thanks!

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Anonymous

Hello,

Welcome to Microsoft Community and thank you for posting your query.

I would like to inform you that the sync interval cannot be set for the Outlook application on android phone. Outlook sync automatically whenever it is connected to internet, it can be also sync by swiping the screen downwards.

I hope the above information helps. Let us know if you need further assistance.

Thank you.

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Anonymous

2018-11-22T10:17:59+00:00

I have removed the Outlook app from my android phone, and now use the native mail client which allows full control to sync according to my preferred schedule and frequency.

My helpdesk staff are recommending tha all staff in our organisation remove the Outlook app until this is resolved.
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Anonymous

2018-11-26T02:06:49+00:00

I have removed the Outlook app from my android phone, and now use the native mail client which allows full control to sync according to my preferred schedule and frequency.

My helpdesk staff are recommending tha all staff in our organisation remove the Outlook app until this is resolved.

Hi Mark,

Its a pretty extreme solution but it is incredible that Microsoft have just ignored this issue.

Thanks for your suggestion.
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