Outlook Mobile for Android Sync Settings?

Anonymous
2015-12-05T13:01:48+00:00

I just installed Outlook Mobile for work as my company moved to Office 365.

Here's my question, whenever I have previously used Outlook there was a setting option to sync email at specific intervals such as every 5 minutes, every hour, manual sync, etc. I can't find this setting any longer.

Where did it go? Thanks!

Outlook | Outlook for mobile | Outlook for Android | For business

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Anonymous
2015-12-06T11:33:58+00:00

Hello,

Welcome to Microsoft Community and thank you for posting your query.

I would like to inform you that the sync interval  cannot be set for the Outlook application on android phone. Outlook sync automatically whenever it is connected to internet, it can be also sync by swiping the screen downwards.

I hope the above information helps. Let us know if you need further assistance.

Thank you.

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  1. Anonymous
    2018-02-27T18:00:59+00:00

    Using Nexus 5x

    Android Orea 8.1

    I have the same issue and just did the following so I don't' know if it helps but go to setting>apps>Outlook>Battery Usage>Background Activity.

    There is an on-off switch, switch it to off and supposedly it won't background sync.

    Yes, there might be some workarounds for this issue, but don't you think that Microsoft should add such a simple feature to their application? I mean, this is a very Basic option that can be found on pretty much all of the available mail apps. I just reported the Microsoft representative answer as inappropriate, since I find it very inappropriate to just tell us that this option does not exist and then disappear completely. I would like to get some kind of an explanation for this ridiculous issue.

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  2. Anonymous
    2018-02-27T17:48:52+00:00

    What do you mean "the sync interval cannot be set for the Outlook application on android phone."? Does this mean that you are not going to bring the sync interval option to android version or what? I find this comment very weird as we know for sure that there is no os level restriction for sync interval. I got to say that a Company as big as Microsoft should be able to bring in such feature.

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  3. Anonymous
    2018-02-27T17:35:12+00:00

    Using Nexus 5x

    Android Orea 8.1

    I have the same issue and just did the following so I don't' know if it helps but go to setting>apps>Outlook>Battery Usage>Background Activity.

    There is an on-off switch, switch it to off and supposedly it won't background sync.

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  4. Anonymous
    2018-02-07T23:12:57+00:00

    Unfortunately this very poor design choice has resulted in Outlook trying to sync every second for the last week, draining my battery and overheating the phone.

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