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I upgraded 2 computers to the Office 365 February update: https://support.office.com/en-us/article/What-s-new-and-improved-in-Office-2016-for-Office-365-95c8d81d-08ba-42c1-914f-bca4603e1426?ui=en-US&rs=en-US&ad=US
Ever since then search is broken in Outlook on both computers - any search returns no results. Windows 10 search outside Outlook works fine. I've rebuilt the index, used ScanPST.exe and tried other things at https://lookeen.com/blog/how-to-fix-outlook-2016-search-problems and https://support.office.com/en-us/article/Reset-indexing-by-rebuilding-your-Instant-Search-catalog-213a2728-0ef4-427a-9bb2-aed329a59b17 but the problem remains on both computers.
Did February 2017 Office 365 update break Outlook Search?
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello everyone,
There is an updated build that was just released. Please turn auto updates back on, install the latest build & confirm that it fixed the issue.
Gen
-Loaded this Update: 1702.7870.2031
-Search still not working
-Rolled back to 1611.7571.2109
-The Rollback would on;y intermittently work
I tried the PST Repair - which froze after running the 8 phase tool and would not finish the Repair process.
-Twice
-used the below command - that may have forced the update? Maybe?
16.0.7870.2032
-After the command - The Index finally worked to complete the rebuild and search returned
After 8 hours yesterday - was finally able to get Outlook 2016 search to work properly.
Hi All,
As what Gen mentioned above, there is an update available for Insider fast users. If you’re in the Insider fast channel, please update your Outlook and see if the issue can be fixed.
As we’ve received many reports from our customers and most customers said the issue was fixed in the latest version. If you still encounter the issue after updating Outlook, please post a new thread in our forum as this may indicate either a scoping issue or an independent problem. Our engineer will assist you there.
Thanks,
Aaron
What is the latest build number we should be looking for?
Specifically for Non - Insider Fast Channel.
Thank you
The latest builds are posted in this document, https://technet.microsoft.com/library/mt592918.aspx.
Current Channel is what most people have and the fixed build is 7870.2031.
Here is the support topic for this search issue, https://support.office.com/en-us/article/Outlook-search-stops-working-after-updating-to-build-7870-2020-and-higher-0bcf0b06-320d-40c3-8cf0-7e3df90793ed?ui=en-US&rs=en-US&ad=US.