Did February 2017 Office 365 update break Outlook Search?

Anonymous
2017-03-14T00:36:33+00:00

I upgraded 2 computers to the Office 365 February update: https://support.office.com/en-us/article/What-s-new-and-improved-in-Office-2016-for-Office-365-95c8d81d-08ba-42c1-914f-bca4603e1426?ui=en-US&rs=en-US&ad=US

Ever since then search is broken in Outlook on both computers - any search returns no results.  Windows 10 search outside Outlook works fine.  I've rebuilt the index, used ScanPST.exe and tried other things at https://lookeen.com/blog/how-to-fix-outlook-2016-search-problems and https://support.office.com/en-us/article/Reset-indexing-by-rebuilding-your-Instant-Search-catalog-213a2728-0ef4-427a-9bb2-aed329a59b17 but the problem remains on both computers.  

Did February 2017 Office 365 update break Outlook Search?

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Anonymous
2017-03-28T14:37:06+00:00

Hello everyone,

There is an updated build that was just released. Please turn auto updates back on, install the latest build & confirm that it fixed the issue.

Gen

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  1. Anonymous
    2017-03-29T14:23:54+00:00

    @Jean-François Paccini

    Did you edit your response while I was writing up my response? Now you are mentioning a Current Channel build number.... You might need to ignore my last response :)

    Gen

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  2. Anonymous
    2017-03-29T17:02:01+00:00

    @Geneviève

    yes, you can say Salut ! ;-)

    Yes I am on Insider slow ring (on both Windows & Office). I understand the effect of having different branches.

    For the sake of clarity: I enabled updates again, checked for new version and ended up with 7967.2030. As search was broken again with that build, I rolled back to 7571.2109.

    I am confused about what I should do now...

    Thanks for your help!

    jfp

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  3. Anonymous
    2017-03-29T17:25:13+00:00

    @JFP, you did the right thing... and you will need to hold in there for just a while longer!

    @Everyone else that are on Insider Fast build;

    You will get the fix on the next Office Insider FAST update.

    I do not know when that update will be available to you. We presently don't even have an internal forecasted date for it.

    Plus, even if we did have a forecasted date I wouldn't tell you because it often changes and I wouldn't want to set false expectations. That's just wouldn't fair to anyone!

    JPF, je te laisse savoir aussitôt que la mise à jour est disponible.

    Gen

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