Did February 2017 Office 365 update break Outlook Search?

Anonymous
2017-03-14T00:36:33+00:00

I upgraded 2 computers to the Office 365 February update: https://support.office.com/en-us/article/What-s-new-and-improved-in-Office-2016-for-Office-365-95c8d81d-08ba-42c1-914f-bca4603e1426?ui=en-US&rs=en-US&ad=US

Ever since then search is broken in Outlook on both computers - any search returns no results.  Windows 10 search outside Outlook works fine.  I've rebuilt the index, used ScanPST.exe and tried other things at https://lookeen.com/blog/how-to-fix-outlook-2016-search-problems and https://support.office.com/en-us/article/Reset-indexing-by-rebuilding-your-Instant-Search-catalog-213a2728-0ef4-427a-9bb2-aed329a59b17 but the problem remains on both computers.  

Did February 2017 Office 365 update break Outlook Search?

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Anonymous
2017-03-28T14:37:06+00:00

Hello everyone,

There is an updated build that was just released. Please turn auto updates back on, install the latest build & confirm that it fixed the issue.

Gen

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  1. Anonymous
    2017-03-28T15:43:30+00:00

    I just updated to Version 1702 (Build 7870.2031) rigth now - it works better but not perfect.

    Example: if you have a word "pagefile" e.g., a search for "pagefile" or "page" finds this word. If you search for "file" however you get no results.

    Pete

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  2. Anonymous
    2017-03-28T15:47:20+00:00

    Thanks. However it works only partly.

    It seems to work when you search in the "current mailbox" but not for "current folder" or "subfolders"

    Bastien

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  3. Anonymous
    2017-03-28T15:54:08+00:00

    @bastien67 and PeteM92,

    Can you try to rebuild indexing and see if that improves the experience?

    1.     Close Outlook and open Control Panel.

    2.     In the Search box, type Indexing, and then choose Indexing Options.

    3.     Click on the Advanced button.

    4.     In the Advanced Options dialog box, on the Index Settings tab, under Troubleshooting, click Rebuild.

    If you have already done that let me know.

    Gen

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  4. Anonymous
    2017-03-28T16:01:45+00:00

    already launched... wait and see...

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