Did February 2017 Office 365 update break Outlook Search?

Anonymous
2017-03-14T00:36:33+00:00

I upgraded 2 computers to the Office 365 February update: https://support.office.com/en-us/article/What-s-new-and-improved-in-Office-2016-for-Office-365-95c8d81d-08ba-42c1-914f-bca4603e1426?ui=en-US&rs=en-US&ad=US

Ever since then search is broken in Outlook on both computers - any search returns no results.  Windows 10 search outside Outlook works fine.  I've rebuilt the index, used ScanPST.exe and tried other things at https://lookeen.com/blog/how-to-fix-outlook-2016-search-problems and https://support.office.com/en-us/article/Reset-indexing-by-rebuilding-your-Instant-Search-catalog-213a2728-0ef4-427a-9bb2-aed329a59b17 but the problem remains on both computers.  

Did February 2017 Office 365 update break Outlook Search?

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Anonymous
2017-03-28T14:37:06+00:00

Hello everyone,

There is an updated build that was just released. Please turn auto updates back on, install the latest build & confirm that it fixed the issue.

Gen

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  1. Anonymous
    2017-03-27T03:05:53+00:00

    Hi All,

    We have been aware of this issue in the Outlook 2016 client with builds 7870.2020 and higher and are working to resolve this issue. The temporary workaround is to revert to the previous build (16.0.7571.2109). For more details, please refer to the following article.

    https://support.office.com/en-us/article/Outlook-search-stops-working-after-updating-to-build-7870-2020-and-higher-0bcf0b06-320d-40c3-8cf0-7e3df90793ed?ui=en-US&rs=en-US&ad=US

    Regards,

    Yang

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  2. Anonymous
    2017-03-28T10:33:10+00:00

    Yang,

    Has your team made any further progress since 3/26 on resolving this issue? 

    Thanks,

    Bill

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  3. Anonymous
    2017-03-28T12:22:43+00:00

    I reverted to the build that you indicated above and still have the same problem with Outlook search returning no results. Are there any updates?

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  4. Anonymous
    2017-03-28T15:37:45+00:00

    I updated to build 7870.2031 and the search in Outlook is working now. Thank you.

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