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I upgraded 2 computers to the Office 365 February update: https://support.office.com/en-us/article/What-s-new-and-improved-in-Office-2016-for-Office-365-95c8d81d-08ba-42c1-914f-bca4603e1426?ui=en-US&rs=en-US&ad=US
Ever since then search is broken in Outlook on both computers - any search returns no results. Windows 10 search outside Outlook works fine. I've rebuilt the index, used ScanPST.exe and tried other things at https://lookeen.com/blog/how-to-fix-outlook-2016-search-problems and https://support.office.com/en-us/article/Reset-indexing-by-rebuilding-your-Instant-Search-catalog-213a2728-0ef4-427a-9bb2-aed329a59b17 but the problem remains on both computers.
Did February 2017 Office 365 update break Outlook Search?
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello everyone,
There is an updated build that was just released. Please turn auto updates back on, install the latest build & confirm that it fixed the issue.
Gen
@Geneviève
yes, you can say Salut ! ;-)
Yes I am on Insider slow ring (on both Windows & Office). I understand the effect of having different branches.
For the sake of clarity: I enabled updates again, checked for new version and ended up with 7967.2030. As search was broken again with that build, I rolled back to 7571.2109.
I am confused about what I should do now...
Thanks for your help!
jfp
@Jean-François Paccini
Did you edit your response while I was writing up my response? Now you are mentioning a Current Channel build number.... You might need to ignore my last response :)
Gen
@Mickey Segal glad the search functionality is back for you. I totally am on the same page as you that partial word search is a good feature! Please also go vote for that feature:
@Byron Huffman, KennethRudy , GeertWens , Tanks for confirming it worked for you, that’s great to hear!
@WilliamHerbert_911 & jimihenderson did you create a new profile after the Update that had broke search in the first place? If so please try to create a new profile now that the new update is installed.
And if the issue persists please also ty rebuild the indexing.
Hi!
Or am I aloud to assume that I could say Salut?
You seem to be on Insider build and that might be why it is not fixed. It might take me a few hours to explain all the intricacies of how fixes are checked in all the channels and what not... So to make it super simple without boring anyone to death here, I think this is what happened:
We released an update for both Current Channel & Office Insider Channel on the same day, but it is possible that only the Current Channel had the Outlook search fix in it. It was probably not checked in the Insider Channel yet.
Hope this makes sense.
Geneviève
P.S. If you feel like reading all about the releases and channels here are some great articles to get you started:
Overview of update channels for Office 365 ProPlus
Office 365 client update channel releases
Version and build numbers of update channel releases for Office 365 clients
My new build is v. 1702, build 7870.2031, running on Windows 10 64-bit, and works fine.